Our new look Rent Certificate is now pre-filled

5 March 2018

When people update their address or accommodation details we may send them a new look Rent Certificate.

The new Rent Certificate is pre-filled with information people provide us when:

  • submitting a new claim
  • updating their address or accommodation details, or
  • going through a review process

The Rent Certificate form has a new look, better layout and is easier to understand. It’s much quicker to fill in and there are less chance for errors.

It’s important people keep their accommodation details up to date.

Encourage people to tell us about changes to their circumstances. They can use their Centrelink online account through myGov or the Express Plus Centrelink mobile app. If they don’t have a myGov or Centrelink online account, they can create one today.

They can also tell us by calling phone self service.

Some changes we need to know about include:

  • change of address
  • change in the amount of rent they pay
  • when people they share with move in or out of the house they live in

Next steps

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Page last updated: 5 March 2018