Reach out to someone affected by family and domestic violence

19 November 2018

Every day, we want people to know they can reach out for support.

This year, White Ribbon Day is on Friday 23 November 2018. It’s the largest global male-led movement to end men’s violence against women. It’s a national day to prevent violence in all communities. It’s a day to raise awareness and understanding of what family and domestic violence (FDV) is.

FDV is any behaviour that is violent, threatening, controlling or intended to make you or your family feel scared and unsafe.  It can include:

  • physical violence
  • sexual assault
  • financial abuse
  • verbal or emotional abuse
  • elder abuse
  • stalking.

FDV is unacceptable in any form. Read more about what family and domestic violence is.

Every day we work with community organisations to support people affected by FDV. We work with you to provide those affected by FDV with:

  • payments
  • short term counselling and crisis intervention
  • third-party referrals.

What you can do to help

If someone needs immediate help, you should call the Police on 000.

If they don’t need immediate help, you can direct them to our Payment and Service Finder. This helps them to locate support services in their area. You can also direct them to our family and domestic violence page. This will help them find the type of payments, services and referrals we offer.

The FDV page has a quick exit button. They can click this and it will open a search engine page. This can help maintain their privacy and safety.

If you’re helping someone claim a payment from us, our online guides may be useful. They step you through the process of creating an online account and claiming payments.

More information

To help those affected by FDV you can read more:

Page last updated: 10 January 2019