Help for software developers - integrating our online claiming applications.
Online claiming channels and functions
We work with the healthcare sector and software vendors to offer the integrated digital claiming solutions in the table below.
|Claiming channel||Supports||Other functionality|
|PBS Online Claiming||
|Aged Care Online Claiming||
To develop an integrated Medicare Easyclaim solution together with a financial institution, contact the relevant institution for more information. Read more about Medicare Easyclaim information for software vendors.
Software development process and checklist
The generic process for developing integrated software for:
- Medicare Online
- PBS Online
- Aged Care Online electronic claiming channels.
Step 1 - Licenced agreement
An agreement establishes the terms and conditions between you and us.
Contact Online Technical Support (OTS) Liaison to get an licence agreement. OTS Liaison is the first point of contact for software vendors.
Sign and return the completed agreement.
Step 2 - Developer kit
Once approved, we’ll send you a developer's kit. Contents vary depending on the claiming channel and may include:
- client adaptor
- support information
- test Medicare Public Key Infrastructure (PKI) certificates
- test data.
Step 3 - Development
OTS support desk helps software vendors diagnose and resolve technical issues during development and production. This includes technical issues in the vendor environment.
There is no set development timeframe. Contact the OTS Support Desk for assistance.
Step 4 - Preliminary testing
We recommend you test your software product in-house. This will help to resolve issues before integration testing and make sure your software product functions correctly.
Step 5 - Integration testing
Integration testing verifies your software product works with our online claiming channels. Your software must pass all tests.
Book in for integration testing with OTS Product Integration Team:
- We’ll assign a testing officer to help with integration.
- We can test on site or online.
Step 6 - Notice of Integration (NOI)
We’ll issue an NOI when we approve your software.
After we issue your NOI, you can use your approved software product to transmit claims.
Changes or updates to approved software need a new NOI.
Step 7 - Your clients need to register with eBusiness
You must supply each of your customers with a Location ID.
Your customers will then need to register for the relevant claiming channel by completing the relevant form below:
- Medicare Online and Eclipse Claiming
- Online Claiming for Pharmaceutical Benefits Scheme
- Aged Care Online.
Your customer can contact our eBusiness Service Centre for help.
Other topics of interest for developers
Read more about:
- Public Key Infrastructure (PKI)
- Healthcare Identifiers (HI) Service
- National Authentication Service for Health (NASH) PKI
- Online claiming for PBS.
Contact Online Technical Support team for advice on:
- new business
- online claiming
- PBS Online Claiming
- Aged Care Online Claiming
- Medicare Easyclaim
- HI Service
- My Health Record
Read more about:
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