PBS reason codes for Online PBS Authorities

Pharmaceutical Benefits Scheme (PBS) processing reason codes for Online PBS Authorities by Approved Prescribers.

When your PBS Authority is processed you may be presented with a reason code. There are 4 reason code types:

  • Reject
  • Warning
  • Information, and
  • Error message

Contact the PBS general enquiries for more information. For any DVA enquires contact the Department of Veterans' Affairs - VAPAC.

Reason code Reason text Reason code type and Approved Prescriber fix instructions
1 Approved Prescriber number did not pass the checking routine.

Reject

2 Attestation is not a valid format.

Reject

3 Medicare number is not a valid format.

Reject

4 Patient surname is not a valid format.

Reject

5 Patient first/given name is not a valid format.

Reject

6 Authority Prescription number is not a valid format.

Reject

7 Item code did not pass the checking routine.

Reject

8 Brand is not a valid format.

Reject

9 Quantity is not a valid format.

Reject

10 Repeats is not a valid format.

Reject

11 Dose is not a valid format.

Reject

1. The dose you have provided is not a valid format.

2. Check that the dose you have provided is not greater than 3 characters.

3. If you are providing the dose format in an alpha it must be either a 'D', 'N' or an 'X'. All other alphas are invalid.

4. If you are providing the dose format as a symbol it must be '+'. All other symbols are invalid.

5. If any of the above apply amend and resubmit the authority application.

12 Authority application is not found.

Reject

1. If you are not the prescriber who requested the previous authority application, then the details cannot be provided for privacy reasons.

2. If you are the prescriber who requested the previous authority application check that the patient details and previous authority details you are searching for are correct.

3. Was the previous authority application written as a Streamlined Authority approval? If yes, there will be no record in the Online channel. Refer to pbs.gov.au for more information about Streamlined Authorities.

4. Was the authority application you are searching for approved as a written or telephone approval prior to 1 July 2015? If yes, there will be no record in the Online channel.

13 Currently this functionality is not supported. Amend your current Authority application and resubmit if necessary.

Information

1. You have referred this authority application. Currently this functionality is not supported.

2. Refer to the Approved Prescriber Fix Instructions that were returned to you originally to resolve your enquiry.

14 Authority prescription number entered is invalid.

Reject

1. The authority prescription number you have provided may be an invalid number.

2. Confirm the authority prescription number you have entered matches the authority prescription number on the script.

3. Amend and resubmit the authority application if necessary.

15 Currently this functionality is not supported. Amend your current authority application and resubmit if necessary.

Information

1. You have referred the authority application. Currently this functionality is not supported.

2. Amend your current authority application and resubmit if necessary.

17 Authority application has been rejected or is a duplicate and cannot be cancelled.

Reject

1. This authority application has previously been rejected or is a duplicate and cannot be cancelled.

18 Previously approved authority has been supplied and cannot be cancelled.

Reject

1. This previously approved authority application has been supplied and cannot be cancelled.

19 Previously rejected authority application has been successfully overridden and Approved.

Information

1. This authority application was previously rejected and has now been approved.

20 Authority application has successfully been cancelled.

Information

1. You have successfully cancelled this authority application.

21 The item you are requesting cannot be accessed via the Online channel.

Error message

1. The item you have requested cannot be prescribed or amended via the Online channel.

2. Check the item details you have supplied are correct, amend and resubmit if necessary.

3. Refer to pbs.gov.au for the PBS Summary of Changes to view the additions, deletions or alterations to restrictions, notes and/or cautions.

22 Hospital provider number entered is invalid.

Reject

1. The hospital provider number you have submitted is not a valid number or is not approved for Highly Specialised Drug (HSD) supply.

2. Check that the hospital provider number you have entered is correct. Amend and resubmit the authority application if necessary.

3. Contact the relevant hospital to confirm the correct hospital provider number and/or that they are approved to supply HSDs.

23 Number of treatment days is not a valid format.

Reject

26 Indicator for Attestation not provided for PBS item.

Reject

27 Authority number not provided for the PBS item.

Reject

28 Medicare number not provided.

Reject

30 Hospital provider number is required for Highly Specialised Drugs.

Reject

1. You have selected a Highly Specialised Drug (HSD) and will need to provide a hospital provider number for this item.

2. Check that you have selected the correct item as some items are listed in both the General Schedule and Section 100 HSD Schedule. Refer to pbs.gov.au for more information.

3. Contact the relevant hospital if you are unable to provide the correct hospital provider number.

31 Item code not provided for the PBS item.

Reject

32 Dose not provided for the PBS item.

Reject

33 Ingredient code is not a valid format.

Reject

35 Unique Authority Identifier not provided for the PBS item.

Reject

1. There is an issue with the Unique Authority Identifier not being supplied for this application.

2. Please contact your software vendor for assistance.

36 A name for the patient must be provided.

Reject

1. You have submitted an authority application and have not provided a name for the patient.

2. Provide the patient's name as indicated on the Medicare card, amend and resubmit the authority application.

37 The number of treatment days was not provided for Highly Specialised Drugs.

Warning

1. Check that the item you require is a Highly Specialised Drug (HSD) as some items are also listed in the General Schedule. Refer to pbs.gov.au for more information.

2. If you require a HSD for your patient, you must supply the number of treatment days.

39 Prescribed quantity and/or repeats is greater than that allowed.

Reject

1. The quantity and/or repeats you are requesting is greater than that allowed under the Pharmaceutical Benefits Scheme.

2. Confirm the quantity and/or repeats you have entered, amend and resubmit the Authority application if necessary.

3. If you still require quantity and/or repeats greater than that allowable, you will need to call DHS on 1800 888 333.

40 Authority application has been supplied and cannot be amended.

Reject

1. This previously approved authority application has been supplied and cannot be amended.

2. You will need to submit a new authority application for your patient if necessary.

40 Authority application has been supplied and cannot be amended.

Error

1. This previously approved authority application has been supplied and cannot be amended.

2. You will need to submit a new authority application for your patient if necessary.

41 This item and restriction is not a valid combination.

Reject

1. Check that the item and restriction you are selecting are correct. Refer to pbs.gov.au for more information.

2. Amend and resubmit the authority application.

42 Patient exceeds the age limit for this item.

Reject

1. Check that the patient meets the age requirements of the restriction. Refer to pbs.gov.au for more information.

2. Check that you have selected the correct restriction for your patient. Refer to pbs.gov.au for more information.

43 Restriction is not a valid format.

Reject

44 Patient does not meet the age requirement for this item.

Reject

1. Check that the patient meets the age requirements of the restriction. Refer to pbs.gov.au for more information.

2. Check that you have selected the correct restriction for your patient. Refer to pbs.gov.au for more information.

45 Patient does not meet the gender requirement for this item.

Reject

1. Check that the patient meets the gender requirements of the restriction. Refer to pbs.gov.au for more information.

2. Check that you have selected the correct restriction for your patient. Refer to pbs.gov.au for more information.

46 Extemporaneous ingredient/s must be provided.

Reject

1. This authority application is for an extemporaneous prepared item, you will need to select the required ingredients from the Drug Tariff (ingredient/s). Refer to the Drug Tariff (ingredient/s) at pbs.gov.au for more information.

2. Amend the authority application ensuring your selected ingredients total 100% and resubmit.

47 Percentage/s not provided for extemporaneous ingredient/s.

Reject

1. This authority application is for an extemporaneous prepared item. You will need to specify the percentage of each ingredient from the Drug Tariff (ingredient/s) ensuring the total percentage of the extemporaneous preparation equals 100%. Refer to the Drug Tariff (ingredient/s) at pbs.gov.au for more information.
2. Amend and resubmit the authority application if necessary.

48 The item you are requesting cannot be accessed via the Online channel. Refer to pbs.gov.au

Information

49 Authority comments exceeds acceptable length.

Reject

50 The authority application is cancelled and cannot be amended.

Reject

1. This previously cancelled authority application cannot be amended.

2. You will need to submit a new authority application for your patient if necessary.

51 Quantity not provided for the Pharmaceutical Benefits Schedule item.

Reject

54 The item you are requesting or attempting to amend cannot be accessed via the Online channel. Refer to pbs.gov.au.

Error message

1. The item you have requested cannot be prescribed or amended via the Online channel.

2. Check the item details you have supplied are correct, amend and resubmit if necessary.

3. Refer to pbs.gov.au for the PBS Summary of Changes to view the additions, deletions or alterations to restrictions, notes and/or cautions.

56 Prescriber number is not valid at date of prescribing.

Reject

1. The prescriber number provided on the application is either incorrect or invalid.

2. Contact your software vendor for further assistance.

57 Assessment result for the authority application has been set to pending.

Information

1. You have successfully pended this authority application.

58 This prescriber type is not allowed to prescribe authority items via the Online channel.

Reject

1. Your prescriber type (eg Dentist) does not have authority to prescribe via the Online channel.

2. Refer to pbs.gov.au for more information.

60 Problem with prescriber details.

Reject

1. There is a problem with the prescriber details you have supplied.

2. If necessary contact DHS on 132 150 to confirm prescriber details.

61 Item is not found at date of prescribing.

Reject

1. The item you have requested has not been found in the PBS Schedule at the date of prescribing.

2. Check that you have entered the correct item details. Refer to pbs.gov.au for more information, amend and resubmit authority application if necessary.

3. Has the PBS Schedule data been updated in your software?

62 Item cannot be prescribed as a Pharmaceutical Benefit Scheme authority.

Reject

1. This item cannot be requested as a PBS Authority.

2. Refer to pbs.gov.au for more information.

63 Cannot approve this Solvent Injection item.

Reject

1. This Solvent Injection item cannot be approved.

2. There is no associated injectable available on the PBS Schedule for this Solvent Injectable item at the date of prescribing.

3. Refer to pbs.gov.au for more information.

64 Solvent Injection item cannot be accessed via the Online channel.

Reject

1. The solvent injection item being requested cannot be accessed via the Online channel.

2. Refer to pbs.gov.au for more information, amend and resubmit if necessary.

3. Has the PBS Schedule data been updated in your software?

65 Item cannot be prescribed by this prescriber type.

Reject

1. Check that you have selected the correct item. Amend and resubmit the application if necessary.

2. Refer to pbs.gov.au for more information.

66 Prescriber is not registered for the required specialty to prescribe this item.

Reject

1. This item is restricted to listed specialists as per PBS criteria.

2. Check that the prescriber details you have supplied are correct, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

67 Item is a dangerous drug in all States and Territories.

Information

1. For further information regarding regulations associated with the dangerous drug you have requested, refer to the relevant State or Territory Health regulations.

68 Item is a dangerous drug in <State(s)>.

Information

1. For further information regarding regulations associated with the dangerous drug you have requested, refer to the relevant State or Territory Health regulations.

70 Item is a narcotic drug.

Warning

71 Item is a restricted benefit, authority not required for listed quantity and/or repeats.

Information

1. The item you have requested does not require approval for the quantity and/or repeats you have submitted. Refer to pbs.gov.au for more information.

2. If you require increased quantity and/or repeats, amend and resubmit the authority application.

72 Brand not found at date of prescribing.

Reject

1. The brand you have selected for this item is not listed in the PBS Schedule at the date of prescribing. Refer to pbs.gov.au for more information.

2. Amend and resubmit the authority application if necessary.

3. Has the PBS Schedule data been updated in your software?

73 Prescribed quantity may be excessive.

Warning

1. Confirm the quantity you are requesting is correct.

2. Amend and resubmit the authority application if necessary.

74 Prescribed repeats may be excessive.

Warning

1. Confirm the quantity you are requesting is correct.

2. Amend and resubmit the authority application if necessary.

75 Prescribed quantity greater than maximum allowed.

Reject

1. The quantity you are requesting is greater than that allowed under the Pharmaceutical Benefits Scheme.

2. Confirm the quantity you have entered, amend and resubmit the Authority application if necessary.

3. If you still require a quantity greater than that allowable, you will need to call DHS on 1800 888 333.

76 Prescribed repeats greater than maximum allowed.

Reject

1. The number of repeats you are requesting is greater than that allowed under the Pharmaceutical Benefits Scheme.

2. Confirm the number of repeats you have entered, amend and resubmit the authority application if necessary.

3. If you still require repeats greater than that allowable, you will need to call DHS on 1800 888 333.

77 Hospital provider number is not approved for Highly Specialised Drugs supply.

Reject

1. The hospital provider number you have submitted is not approved for Highly Specialised Drug (HSD) supply.

2. Check that the hospital provider number you have entered is correct, amend and resubmit the authority application if necessary.

3. Contact the relevant hospital if you are unable to provide the correct hospital provider number.

78 Hospital provider number submitted is not approved for public hospital Highly Specialised Drug supply.

Reject

1. The hospital provider number you have submitted in this application is not approved for public hospital Highly Specialised Drug (HSD) supply.

2. Confirm you have provided the correct hospital provider number. If the number you have submitted is a private hospital provider number, amend the item to the private hospital listing and resubmit the authority application if necessary.

3. Contact the relevant hospital if you are unable to provide the correct hospital provider number or require further clarification.

79 Hospital provider number submitted is not approved for private hospital Highly Specialised Drug supply.

Reject

1. The hospital provider number you have submitted in this application is not approved for private hospital Highly Specialised Drug (HSD) supply.
2. Confirm you have provided the correct hospital provider number. If the number you have submitted is a public hospital provider number, amend the item to the public hospital listing and resubmit the authority application if necessary.

3. Contact the relevant hospital if you are unable to provide the correct hospital provider number or require further clarification.

80 Combination of extemporaneous ingredients is not valid for the Item. 

Reject

1. The combination of extemporaneous ingredients you have provided for this item is not valid.

2. Refer to pbs.gov.au to check the allowable extemporaneous ingredients for this item.

3. Amend and resubmit your authority application.

81 Highly Specialised Drug item repeats are not allowed for Reciprocal Health Care Agreement Authority application.

Reject

1. Repeats are not allowed on a Highly Specialised Drug (HSD) for patients who qualify for authority applications under the Reciprocal Health Care Agreement (RHCA).

2. Amend and resubmit your authority application without repeats if necessary.

3. Refer to pbs.gov.au or humanservices.gov.au for further information.

82 The item you are requesting or attempting to amend cannot be accessed via the Online channel. Refer to pbs.gov.au.

Reject

1. The item you have requested cannot be prescribed or amended via the Online channel.

2. Check the item details you have supplied are correct, amend and resubmit if necessary.

3. Refer to the item restriction and notes at pbs.gov.au.

85 Restriction is not valid at the date of prescribing for this item.

Reject

1. The restriction you have selected is not valid for this item in the PBS Schedule at the date of prescribing.

2. Check that you have entered the correct item details. Refer to pbs.gov.au for more information.

3. Amend and resubmit the authority application if necessary.

4. Has the PBS Schedule data been updated in your software?

87 Patient already has an approved authority for this or an equivalent item on the same day.

Reject

1. This patient has already been granted an authority approval for this item or its equivalent on the day of prescribing.

2. Check that you have entered the correct patient and item details. Amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

88 Patient has a Once In A Lifetime item approved and supplied previously.

Warning

1. This patient has already been granted an authority approval for this "Once in a Lifetime" item that has been supplied.

2. Check that you have entered the correct patient and item details. Amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

89 Patient has a Once In A Lifetime item approved previously, but not supplied.

Warning

1. This patient has already been granted an authority approval for this "Once in a Lifetime" item that has not yet been supplied.

2. Check that you have entered the correct patient and item details. Amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

90 Patient has a previously approved sole Pharmaceutical Benefits Scheme subsidy item, which has been supplied.

Warning

1. This patient has already been granted an authority approval for this sole PBS subsidised item or an equivalent that has been supplied.

2. Check that you have entered the correct patient and item details. Amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

91 Patient has sufficient sole Pharmaceutical Benefits Scheme subsidised item supplied.

Warning

1. This patient may have already been granted an authority approval for this sole PBS subsidised item or an equivalent that has been supplied.

2. Check that the patient has not already been provided with sufficient supply of this medication to last their treatment period.

3. Check that you have entered the correct patient and item details. Amend and resubmit the authority application if necessary.

4. Refer to pbs.gov.au for more information.

94 The authority application for this item is too soon based on previous supply.

Reject

1. DHS records indicate that this patient should have sufficient supply of this medication already dispensed based on the details you have provided.

2. Check that you have entered the correct patient and item details. Amend and resubmit the authority application if necessary.

95 The authority application for this item is too soon based on previous approval which has not yet been supplied.

Reject

1. This patient has already been granted an authority approval for this item that has not yet been supplied.

2. Check that you have entered the correct patient and item details. Amend and resubmit the authority application if necessary.

96 This Short Term Limitation item was previously approved and supplied for the maximum limit.

Warning

1. The item you have requested has a limited number of approvals allowed within a specified timeframe. The maximum number allowed has been previously approved and supplied.

2. Check that you have entered the correct patient and item details. Amend and resubmit authority application if necessary.

3. Refer to pbs.gov.au for more information.

97 This Short Term Limitation item was previously approved for the maximum limit and not yet all supplied.

Warning

1. The item you have requested has a limited number of approvals allowed within a specified timeframe. The maximum number allowed has been previously approved but not yet supplied.

2. Check that you have entered the correct patient and item details. Amend and resubmit authority application if necessary.

3. Refer to pbs.gov.au for more information.

98 Answer provided is not in the correct format.

Reject

1. The answer you have provided is not in the correct format.

2. Correct any answers provided and resubmit the authority application.

99 Answer is not correct for this authority item and restriction.

Reject

1. The answer you have provided is not correct for the authority item and restriction combination you have selected.

2. Please check the restriction and answers you have selected. Amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information regarding the restriction.

104 Answer exceeds acceptable length.

Reject

105 Pharmaceutical Benefits Schedule item does not have any associated questions.

Information

1. You have provided an answer to a question that is not required.

106 Medicare number provided does not exist.

Reject

1. Check that the Medicare number you have provided for your patient is correct.

2. Amend and resubmit the authority application with the correct Medicare number and patient details.

3. Health Professional Online Services (HPOS) users can use the 'Find a Patient' functionality to locate a patient's Medicare card number.

4. If necessary, call DHS on 132 150, option 1 (IME Line) to check on your patient's current Medicare card number.

109 The Medicare number could not be matched with the patient surname provided.

Warning

1. Check that the Medicare number and surname you have provided for your patient is correct.

2. Amend and resubmit the authority application with the correct Medicare number and patient surname.

3. Health Professional Online Services (HPOS) users can use the 'Find a Patient' functionality to locate a patient's Medicare card number.

4. If necessary, call DHS on 132 150, option 1 (IME Line) to check on your patient's current Medicare card number.

110 The Medicare number could not be matched with the patient first name provided.

Warning

1. Check that the Medicare number and first name you have provided for your patient is correct.

2. Amend and resubmit the authority application with the correct Medicare number and patient surname.

3. Health Professional Online Services (HPOS) users can use the 'Find a Patient' functionality to locate a patient's Medicare card number.

4. If necessary, call DHS on 132 150, option 1 (IME Line) to check on your patient's current Medicare card number.

111 The Medicare number could not be matched with the patient's first name and surname provided.

Reject

1. Check that the Medicare number, first name and surname you have provided for your patient is correct.

2. Amend and resubmit the authority application with the correct details.

3. Health Professional Online Services (HPOS) users can use the 'Find a Patient' functionality to locate a patient's Medicare card number.

4. If necessary, call DHS on 132  150, option 1 (IME Line) to check on your patient's current Medicare card number.

112 The Medicare number provided has been reported stolen by the cardholder or their spouse, and has been cancelled.

Reject

1. Check that the Medicare number you have provided for your patient is correct as the Medicare number you have provided has been reported stolen and has been cancelled.

2. Amend and resubmit the authority application with the current Medicare number for your patient.

3. Health Professional Online Services (HPOS) users can use the 'Find a Patient' functionality to locate a patient's Medicare card number.

4. If necessary, call DHS on 132 150, option 1 (IME Line) to check on your patient's current Medicare card number.

113 The Medicare number provided is not current at date of prescribing.

Reject

1. Check that the Medicare number you have provided for your patient is current at the date of prescribing.

2. Amend and resubmit the authority application with the current Medicare number for your patient.

3. Health Professional Online Services (HPOS) users can use the 'Find a Patient' functionality to locate a patient's Medicare card number.

4. If necessary, call DHS on 132 150, option 1 (IME Line) to check on your patient's current Medicare card number.

114 The Medicare number provided has expired.

Reject

1. Check that the Medicare number you have provided for your patient is current at the date of prescribing.

2. Amend and resubmit the authority application with the current Medicare number for your patient.

3. Health Professional Online Services (HPOS) users can use the 'Find a Patient' functionality to locate a patient's Medicare card number.

4. If necessary, call DHS on 132 150, option 1 (IME Line) to check on your patient's current Medicare card number.

122 The Medicare number provided has been reported lost by the cardholder or their spouse, and has been cancelled.

Reject

1. Check that the Medicare number you have provided for your patient is correct as this card has been reported lost and has been cancelled.

2. Amend and resubmit the authority application with the current Medicare number for your patient.

3. Health Professional Online Services (HPOS) users can use the 'Find a Patient' functionality to locate a patient's Medicare card number.

4. If necessary, call DHS on 132 150, option 1 (IME Line) to check on your patient's current Medicare card number.

123 The Special Medicare number provided is not valid.

Reject

1. The Special Medicare number you have quoted in your authority application is not a valid number. Please refer to the 'Medicare Cards - Improved Monitoring of Entitlements' page at humanservices.gov.au for the available numbers for an Emergency situation, Visitors covered by a Reciprocal Health Care Agreement (RHCA) or Urgent clinical need.

2. Amend and resubmit your authority application if necessary.

126 Dental item cannot be prescribed as an authority.

Reject

1. You have selected a Dental item. This cannot be prescribed as an authority.

2. Amend and resubmit your authority application with the correct item. Refer to pbs.gov.au for more information.

127 Authority required due to increased quantity and/or repeats.

Information

130 Authority is required but no restriction is available for the item.

Reject

1. Please resubmit the transaction to DHS.

2. If the error reoccurs please contact DHS on 1800 700 199 quoting code 130.

133 Not all required questions have been answered.

Reject

1. You have not answered all of the required questions for this authority application.

2. Provide answers to all required questions and resubmit the authority application if necessary.

134 An answer to a question is not applicable to the item that has been submitted.

Reject

1. You have provided an answer to a question that is not applicable to the item that you have submitted in the authority application.

2. Amend and resubmit the authority application if necessary.

3. Has the PBS schedule data been updated in your software?

135 Status override failed due to returned reason codes.

Reject

1. The override functionality is not able to be applied to this application.

136 Override code is not a valid format.

Reject

1. The override code you have submitted is invalid.

2. Amend and resubmit the authority application using a valid override code.

138 Duplicate authority request, has already been previously submitted and assessed.

Reject

1. The details you have provided in this authority request have already been requested.

2. Check the details you are transmitting are correct, amend and resubmit the authority application if necessary.

3. You may amend a previous authority if you are the prescriber who originally requested the authority, and the medication has not been supplied to the patient.

139 Override functionality will not be accepted if authority details have changed since last submission.

Reject

1. You have attempted to override an authority application whose details you have changed.

2. You can override the original authority application without changing the original details, or

3. You can amend the original details and resubmit the authority application if necessary.

147 Hospital provider number is not specified for Highly Specialised Drug item.

Reject

1. You have selected a Highly Specialised Drug (HSD), you will need to provide a hospital provider number for this item.

2. Check that you have selected the correct item. Refer to pbs.gov.au for more information.

3. Contact the relevant hospital if you are unable to provide the correct hospital provider number.

149 Total percentage provided for the extemporaneous ingredients is greater than 100%.

Reject

1. The total percentage of extemporaneous ingredients submitted for this authority application is greater than 100%.

2. Amend the percentage of the selected ingredients to equal a total of 100% for the prepared item and resubmit the authority application. Refer to pbs.gov.au for more information.

150 This item requires a restriction code to be submitted, which was not received.

Reject

153 No results found for criteria selected.

Error message

154 Invalid value/s in the following field: <>

Error message

155 The following fields are mandatory for the Search Type selected: <>

Error message

157 No ingredients have been selected.

Error message

158 No search criteria has been selected.

Error message

159 Mandatory question/s have not been answered.

Reject

1. You have not answered all of the required questions for this authority application.

2. Provide answers to all required questions and resubmit the authority application if necessary.

161 The following mandatory field has not been completed: <>

Error message

162 Minimum character length not achieved, rekey.

Error message

163 The Declaration statement must be confirmed for the authority request to be accepted for assessment.

Error message

164 Currently this functionality is not supported. Amend your current authority application and resubmit if necessary.

Information

1. You have referred the authority application. Currently this functionality is not supported.

2. Refer to the Approved Prescriber Fix Instructions that were returned to you originally to resolve your enquiry.

165 You cannot add more than 100 ingredients to an item.

Error message

166 The ingredient selected has already been added below.

Error message

167 You cannot have more than 100% of a drug. Check your percentages.

Error message

169 The prescriber type is ineligible for the Online channel.

Error message

171 The answer is numeric, key a numeric value.

Error message

172 By re-submitting this Authority request the original date of prescribing will be overwritten. Do you wish to continue?

Information

173 Operator has overridden the assessment result.

Information

174 Patient name did not match exactly to the Medicare record.

Information

1. Check that the Medicare number and patient name details you have provided are correct.

2. Amend and resubmit the authority application with the correct Medicare number and patient name details.

3. Health Professional Online Services (HPOS) users can use the 'Find a Patient' functionality to locate a patients Medicare card number.

4. If necessary, call DHS on 132 150, option 1 to check on your patients current Medicare card number.

176 Request for initial treatment but patient history shows an approved continuing authority being supplied.

Reject

1. DHS records show this patient has had a previous authority approved for continuing treatment for this item that has been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the Authority application if necessary.

3. Refer to pbs.gov.au for more information.

177 Request for initial treatment, patient history shows continuing treatment approved in last 12 months and not supplied.

Warning

1. DHS records show this patient has had a previous authority approved for continuing treatment for this item within 12 months that has not been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the Authority application if necessary.

3. Refer to pbs.gov.au for more information.

178 Request for initial treatment, patient history shows continuing treatment approved more than 12 months ago.

Warning

1. DHS records show this patient has had a previous authority approved for continuing treatment for this item more than 12 months ago.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

179 Request for initial treatment but previous initial authority has been supplied.

Reject

1. DHS records show this patient has had a previous authority approved for initial treatment for this item that has been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

180 Initial authority request. Previous initial authority approved within the last 12 months and has not been supplied.

Warning

1. DHS records show this patient has had a previous authority approved for initial treatment for this item in the last 12 months that has not been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

181 Continuing authority request. Patient has an unsupplied initial approval within 12 months for this item or equivalent.

Reject

1. DHS show this patient has had a previous authority approved for initial treatment for this item in the last 12 months that has not been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

182 Continuing authority request. Patient has an unsupplied initial approval over 12 months for this item or equivalent.

Reject

1. DHS records show this patient has had a previous authority approved for initial treatment for this item or equivalent more than 12 months ago that has been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

183 Continuing authority request. Patient has not had an approved initial for this item or equivalent.

Reject

1. You have requested continuing treatment with this item for your patient. DHS records show that this patient has not had a previous authority approved for initial treatment for this item or equivalent.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

184 Continuing authority request. Previous continuing authority approved within the last 12 months and has not been supplied.

Warning

1. DHS records show this patient has had a previous authority approved for continuing treatment for this item that has not been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

185 Patient has approved authority for initial treatment for a different item.

Warning

1. DHS records show this patient has had a previous authority approved for initial treatment for this item that has not been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

186 Patient has approved authority for continuing treatment for a different item.

Warning

1. DHS records show this patient has had a previous authority approved for initial treatment for this item that has not been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

187 Patient has approved authority for initial treatment for a different item.

Warning

1. DHS records show this patient has had a previous authority approved for initial treatment for this item that has not been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

188 Patient has approved authority for continuing treatment for a different item.

Warning

1. DHS records show this patient has had a previous authority approved for initial treatment for this item that has not been supplied.

2. Check that you have selected the correct item and restriction for your patient, amend and resubmit the authority application if necessary.

3. Refer to pbs.gov.au for more information.

190 This is a Streamlined Authority item. Record authority restriction code as the Streamlined code on the prescription.

Information

1. The quantity and repeats you have requested is a Streamlined Authority item.

2. To prescribe this item as a Streamlined Authority, ensure you notate the prescription with the applicable Streamlined Authority Code located on the right hand side of the screen, for your patient's indication. Refer to pbs.gov.au for more information.

3. Amend and resubmit the authority application if you require increased quantities and/or repeats above those originally requested.

4. Has the PBS schedule data been updated in your software?

192 No search results have been selected, select a result to continue.

Error message

193 Override request has failed as the assessment result reason code is different from the previous application.

Reject

1. Your override request has failed due to changes that have been made to the original authority application.

2. You can override the original authority application without changing the details, or

3. You can amend the original details and resubmit the authority application if necessary.

194 Quantity and/or repeats exceeds maximum allowable days of supply, based on specified dose.

Reject

1. You have exceeded the maximum allowable days of supply of the quantity and/or repeats, based on the daily dose you have supplied.

2. Check the quantity and/or repeats you have requested and the daily dose you have supplied, amend and resubmit the authority application if necessary.

195 Unique Authority Identifier is not a valid format.

Reject

196 Answer Code Type is not a valid format.

Reject

197 Answer Code Type Identifier is not a valid format.

Reject

199 The Unique Authority Identifier supplied does not exist in the authorities system.

Reject

1. There is an issue with the Unique Authority Identifier supplied with this application.

2. Please contact your software vendor for assistance.

200 Authority application could not be referred.

Reject

201 Duplicate questions have been submitted in the authority application.

Reject

1. You have submitted duplicated responses to the questions in the authority application.

2. Amend/delete the duplicated responses and resubmit the authority application if necessary.

3. Has the PBS schedule data been updated in your software?

202 Duplicate Drug Tariffs (ingredient/s) have been submitted in the authority application.

Reject

1. This authority application is for an extemporaneous preparation item that contains duplicated Drug Tariffs (ingredient/s).

2. Amend the authority application to delete the duplicated Drug Tariffs (ingredient/s) and resubmit ensuring the Drug Tariffs (ingredient/s) in your prepared item totals 100%.

204 The status of this record has changed via another channel. Refresh the record.

Warning

1. DHS records show that the Authority application you have submitted is not the most recent.

2. Refresh your application screen and resume your authority application if necessary.

206 An override code has been submitted and no Unique Authority Identifier is provided.

Reject

1. There is an issue with the Unique Authority Identifier supplied with this application.

2. Please contact your software vendor for assistance.

207 An invalid override code has been submitted in the Authority request.

Reject

1. The override code you have submitted is invalid.

2. Amend and resubmit the authority application using a valid override code.

208 You have entered a DVA only item number, contact DVA for approval.

Reject

1. You have submitted an authority application for an item that is only subsidised via the Repatriation Pharmaceutical Benefits Scheme (RPBS).

2. You will need to contact DVA 1800 552 580 to request an authority approval for this item.

219 Patient on multiple Medicare cards - unable to display all results.

Information

304 Button selection is invalid as no row has been selected to action.

Reject

1. No record has been found in the selection.

305 Reason Code and SkipTo for a record are an invalid combination of settings.

Reject

1. There is an issue with an invalid combination.

306 Your current updates of question text will be cleared. Would you like to proceed?

Warning

1. The selected question text has been amended.

2. Select confirm or cancel to proceed.

308 There can only be 1 SkipTo per tier.

Reject

1. There is an issue with the tier set up.

309 The unit value provided for the dosage is not valid.

Reject

1. Check you have entered the correct dosage unit.

2. If dosage unit has been incorrectly entered, amend to proceed.

3. Please contact your software vendor for assistance if there is a system issue with unit.

312 There are no associated questions for the item supplied.

Information

313 Prior Treatment Condition cannot be same as current condition.

Reject

1. Confirm the Treatment Condition requested is correct and different to the Prior Treatment Condition.

2. If Treatment Condition and Prior Treatment Condition are the same, select the appropriate restriction.

314 The field <> is mandatory.

Reject

1. You have not answered all of the required fields for this Authority application.

2. Enter all the mandatory fields and resubmit.

315 Bone age in months cannot be more than 11 months.

Reject

1. The value in months must be a value between 0 and 11. (Note: 12 months is to be recorded as 1 year).

2. Amend the bone age in months and resubmit.

316 Bone age result prior to commencement in months cannot be more than 11 months.

Reject

1. The value in months must be a value between 0 and 11. (Note: 12 months is to be recorded as 1 year).

2. Amend the bone age result prior to commencement in months and resubmit.

317 ARLS Question Details are mandatory.

Reject

1. All Question Details must be provided.

318 The question provided is not valid for the scheme, condition and treatment combination.

Reject

1. There is an issue with an invalid combination.

319 The tier provided is not valid for the scheme, condition and treatment combination.

Reject

1. There is an issue with an invalid combination.

320 The Question Id does not exist for the Tier Number provided.

Reject

1. There is an issue with an invalid combination.

321 Not all Question Ids and/or Tier Numbers have been supplied for the condition treatment combination.

Reject

1. There is an issue with the Question Ids and/or Tier Numbers set up.

323 The repeats cannot be more than 1.

Reject

1. The maximum number of repeats allowable is 1.

2. Amend repeats to the maximum or less to proceed.

325 Updating the answers in this tier will clear all your answers in succeeding tiers. Do you want to proceed?

Warning

1. Confirm if you wish to proceed.

2. Cancel to not proceed.

326 The selected restriction code does not have a unique combination of treatment and condition.

Reject

1. There is an issue with the combination.

327 Please answer all the questions in this tier before proceeding to the next tier.

Reject

1. It is mandatory to answer all questions in this tier.

2. Provide missing answers to continue.

328 Please answer at least 1 question in this tier before proceeding to the next tier.

Reject

1. Only 1 answer is required.

2. If the response is No, select No to any question.

329 You don’t have any further tier questions to be answered.

Information

330 Please answer the questions in the remaining tiers before proceeding.

Reject

1. All questions must be answered to proceed.

2. Provide missing answers to continue.

331 Changing answers in this tier will clear all answers in succeeding tiers and the data fields. Do you want to proceed?

Warning

1. Confirm you wish to proceed.

2. Enter the required answers and data to proceed.

3. Cancel to not proceed.

332 Please click on Next Questions button to display the data fields before proceeding.

Warning

1. All answers must be provided prior to data fields displaying.

2. Click on Next Question to continue.

333 The field <> cannot be a future date.

Reject

1. The date cannot be in the future.

2. Re-enter the date to proceed.

335 Not an initial patient if they have previously received GH under the PBS S100 Program. Choose relevant restriction.

Reject

1. Reselect the appropriate restriction criteria combination.

2. If question has been incorrectly answered, amend the answer to proceed.

336 Patient ineligible with diabetes mellitus.

Reject

1. Patients with diabetes mellitus are not eligible for PBS subsidised Growth Hormone treatment.

2. If question has been incorrectly answered, amend the answer to proceed.

337 Patient ineligible with a condition with a known risk of malignancy including chromosomal abnormalities as per criteria.

Reject

1. Patients with known risk of malignancy are not eligible for PBS subsidised Growth Hormone treatment.

2. If question has been incorrectly answered, amend the answer to proceed.

338 Patient with an active tumour or evidence of tumour growth or activity are not eligible for treatment.

Reject

1. Patients with active tumour or evidence of tumour growth/activity are not eligible for PBS subsidised Growth Hormone treatment.

2. If question has been incorrectly answered, amend the answer to proceed.

339 Estimated mature height must be below 160.1cm - male, or 148.0cm - female.

Reject

1. Estimated mature height must be below 160.1cm - male, or 148.0cm - female.

2. If question has been incorrectly answered, amend the answer to proceed.

340 Patient ineligible for this category if BGHD is secondary to an intracranial lesion or cranial irradiation.

Reject

1. If patient has intracranial lesion or cranial irradiation return to criteria selection and choose the appropriate criteria.

341 Evidence of BGHD must be confirmed as per required criteria.

Reject

1. Patient must meet required criteria for BGHD.

2. If question has been incorrectly answered, amend the answer to proceed.

342 Patient must meet criteria for intracranial lesion or cranial irradiation and treatment and/or periods of observation.

Reject

1. Patient must meet required criteria including condition, treatment and/or periods of observation.

2. If question has been incorrectly answered, amend the answer to proceed.

343 Patient must meet criteria for structural lesion and treatment and/or periods of observation.

Reject

1. Patient must meet required criteria including condition, treatment and/or periods of observation.

2. If question has been incorrectly answered, amend the answer to proceed.

344 Patient must have other hypothalamic/pituitary hormone deficits and/or vasopressin/ADH deficiencies.

Reject

1. Patient must have other hypothalamic/pituitary hormone deficits and/or vasopressin/ADH deficiencies.

2. If question has been incorrectly answered, amend the answer to proceed.

345 Patient must be undergoing Gonadotropin Releasing Hormone agonist therapy for pubertal suppression.

Reject

1. Patient must be receiving Gonadotropin Releasing Hormone agonist therapy to be eligible for treatment.

2. If question has been incorrectly answered, amend the answer to proceed.

346 Precocious puberty must be confirmed as per criteria.

Reject

1. Precocious puberty must be confirmed to be eligible.

2. If question has been incorrectly answered, amend the answer to proceed.

347 Patient must have a chronological age of 2 years or less to be eligible for neonate category.

Reject

1. Patient must be 2 years or less to be eligible.

348 Patient must have a documented clinical risk of hypoglycaemia.

Reject

1. Patient must have a documented clinical risk of hypoglycaemia to be eligible.

2. If question has been incorrectly answered, amend the answer to proceed.

349 Patient must have a documented clinical risk of hypoglycaemia secondary to BGHD.

Reject

1. Patient must have a documented clinical risk of hypoglycaemia secondary to BGHD to be eligible.

2. If question has been incorrectly answered, amend the answer to proceed.

350 Patient does not meet gender requirement for this item.

Reject

1. Patient's gender must be female rearing to be eligible.

2. If question has been incorrectly answered, amend the answer to proceed.

351 Patient must have diagnostic results consistent with TS required as per criteria.

Reject

1. Patient must have diagnostic results consistent with Turner Syndrome to be eligible.

2. If question has been incorrectly answered, amend the answer to proceed.

352 Diagnostic results consistent with SHOX mutation/deletion required as per criteria.

Reject

1. Patient must have diagnostic results consistent with SHOX mutation/deletion to be eligible.

2. If question has been incorrectly answered, amend the answer to proceed.

353 Humatrope only available for pre-pubertal patients.

Reject

1. Humatrope is only available for pre-pubertal patients.

2. If questions have been incorrectly answered, amend the answer to proceed.

3. If patient is not pre-pubertal, select an alternate Growth Hormone preparation to proceed.

354 eGFR required to be <30mL per minute per 1.73m².

Reject

1. eGFR must be less than 30mL per minute per 1.73m²

2. If question has been incorrectly answered, amend the answer to proceed.

3. If eGFR is greater than 30mL per minute per 1.73m², patient may be eligible under an alternate condition (e.g.SSSG)

355 Diagnosis of PWS not confirmed as required by criteria.

Reject

1. Diagnosis of Prader-Willi Syndrome must be confirmed as per the restriction criteria.

2. If question has been incorrectly answered, amend the answer to proceed.

356 Polysomnography evaluation for airway obstruction and apnoea required whilst on GH treatment or in last 12 months.

Reject

1. Polysomnography evaluation must be performed whilst on Growth Hormone treatment or in the last 12 months.

2. If question has been incorrectly answered, amend the answer to proceed.

357 Presence or absence of sleep disorders, severity and treatment requirements not confirmed.

Reject

1. Confirmation of sleep disorders, severity and treatment is required.

2. If question has been incorrectly answered, amend the answer to proceed.

358 Patient ineligible for approval if patient has not previously received treatment for this condition.

Reject

1. Patient must have previously received treatment for this condition.

2. If question has been incorrectly answered, amend the answer to proceed.

3. If the wrong condition has been selected, please amend to proceed.

359 Patient ineligible if undergone renal transplant within the 12 month period prior to date of prescribing.

Reject

1. Patient must not have undergone a renal transplant within the last 12 months.

2. If question has been incorrectly answered, amend the answer to proceed.

360 Polysomnography re-evaluation required in initial 32 weeks treatment period. All sleep disorders must be addressed.

Reject

1. Polysomnography re-evaluation must be performed in the initial 32 week treatment period and sleep disorders must be addressed.

2. If question has been incorrectly answered, amend the answer to proceed.

362 Polysomnography re-evaluation required whilst on GH and any sleep disorders addressed.

Reject

1. Polysomnography re-evaluation must be performed whilst on Growth Hormone and any sleep disorders must be addressed.

2. If question has been incorrectly answered, amend the answer to proceed.

363 Patient ineligible if previous approval was for the same condition - choose relevant restriction.

Reject

1. Patient ineligible as previous condition was the same.

2. If question has been incorrectly answered, amend the answer to proceed.

3. If the wrong condition has been selected, please amend to proceed.

364 Patient ineligible if has had a lapse in treatment - choose relevant restriction.

Reject

1. Patient must not have had a lapse in treatment.

2. If question has been incorrectly answered, amend the answer to proceed.

3. If the wrong treatment has been selected, please amend to proceed.

365 The patient must have had a lapse in treatment and the previous approval must not be for the same condition.

Reject

1. The patient must have had a lapse in treatment and the previous approval must not be for the same condition.

2. If question has been incorrectly answered, amend the answer to proceed.

366 Patient must meet all renal transplant requirements, including 12 month period of observation post transplant and eGFR.

Reject

1. Patient must meet all requirements including 12 months observation post transplant and eGFR.

2. If question has been incorrectly answered, amend the answer to proceed.

367 Patient ineligible must have hypothalamic obesity.

Reject

1. Patient must have hypothalamic obesity.

2. If question has been incorrectly answered, amend the answer to proceed.

368 The patient must have had a lapse in treatment and the previous approval must be for the same condition.

Reject

1. Patient must have had a lapse in treatment for the same condition as previous treatment.

2. If question has been incorrectly answered, amend the answer to proceed.

3. If the incorrect restriction has been selected, please select the correct restriction to proceed.

369 Reason for lapse in treatment does not satisfy current criteria.

Reject

1. Reason for lapse in treatment must satisfy criteria.

2. If question has been incorrectly answered, amend the answer to proceed.

370 BGHD testing must be performed when all pituitary hormone deficits were being adequately replaced.

Reject

1. BGHD testing must be performed when all pituitary hormone deficits were being adequately replaced.

2. If question has been incorrectly answered, amend the answer to proceed.

391 The prescribed repeats cannot be more than the maximum listed number of repeats.

Reject

1. The maximum number of repeats allowable is 1.

2. Amend repeats to the maximum or less to proceed.

394 Please select field name and/or indicator before proceeding.

Information

395 The End Date cannot be prior to Start Date.

Reject

1. The End Date is incorrect.

2. Please check dates and amend.

396 The new question has been saved successfully.

Information

397 The updates to the question have been saved successfully.

Information

398 The question has been end dated successfully.

Information

399 Please click on the Save button to complete the transaction.

Information

400 Do you really want to delete this record?

Warning

1. Confirm you wish to proceed.

2. Cancel to not proceed.

401 The reorder of the question and/or tier has been saved successfully.

Information

402 The data fields associated with the question has been updated successfully.

Information

403 The question has been reinstated successfully.

Information

404 Reason Code value keyed is invalidly formatted.

Reject

1. Reason Code value must be a valid format.

2. Re-enter the Reason Code value.

405 Emergency Start Date must be a future date.

Reject

1. Date must be a future date.

2. Check date and re-enter.

406 Emergency End Date must be a current or a future date.

Reject

1. Date must be a future date.

2. Check date and re-enter.

407 One tier cannot have duplicate questions for the same treatment, condition and period.

Reject

1. There is an issue with question combination for this treatment, condition and period.

408 The start date of the question within the tier cannot be earlier than the start date of the tier.

Reject

1. The start date of the question must be later than the start date of the tier.

410 <> is invalid as it is greater than 3 months before the date of prescribing.

Reject

1. <> must be within 3 months of the date of prescribing.

2. If data has been incorrectly answered, amend the answer to proceed.

411 <> is invalid as it does not fall between 4-8 months before the Current Data Date.

Reject

1. <> must be between 4 and 8 months before the Current Data Date.

2. If data has been incorrectly answered, amend the answer to proceed.

412 <> is invalid as it does not fall between 4-8 months before the 6 Months Data Date.

Reject

1. <> must be between 4 and 8 months before the 6 Months Data Date..

2. If data has been incorrectly answered, amend the answer to proceed.

413 <> is invalid as it is less than 12 months prior to date of prescribing.

Reject

1. <> must be 12 or more months prior to the Date of Prescribing.

2. If data has been incorrectly answered, amend the answer to proceed.

414 <> is invalid as it is greater than 12 months before date of prescribing or Date of Prior Treatment Commencement.

Reject

1. <> must be no more than 12 months prior to the Date of Prescribing or Date of Prior Treatment Commencement.

2. If data has been incorrectly answered, amend the answer to proceed.

415 <> is invalid as it is greater than 3 months before Date of Prior Treatment Commencement.

Reject

1. <> must be within 3 months of the Date of Prior Treatment Commencement.

2. If data has been incorrectly answered, amend the answer to proceed.

416 <> is invalid as it does not fall between 4-8 months before the Data Date Prior to Commencement.

Reject

1. <> must be between 4 and 8 months before the Data Date Prior to Commencement.

2. If data has been incorrectly answered, amend the answer to proceed.

417 <> is invalid as it does not fall between 4-8 months before the 6 Months Data Date Prior to Commencement.

Reject

1. <> must be between 4 and 8 months before the 6 Months Data Date Prior to Commencement.

2. If data has been incorrectly answered, amend the answer to proceed.

418 Male patient is ineligible as bone age must be less than 15.5 years.

Reject

1. Bone age for a male must be less than 15.5 years.

2. If data has been incorrectly answered, amend the answer to proceed.

419 Female patient is ineligible as bone age must be less than 13.5 years.

Reject

1. Bone age for a female must be less than 13.5 years.

2. If data has been incorrectly answered, amend the answer to proceed.

421 Male patient is ineligible as bone age must be less than 15.5 years.

Reject

1. Bone age for a male must be less than 15.5 years.

2. If data has been incorrectly answered, amend the answer to proceed.

422 Female patient is ineligible as bone age must be less than 13.5 years.

Reject

1. Bone age for a female must be less than 13.5 years.

2. If data has been incorrectly answered, amend the answer to proceed.

423 Chronological age must be less than 2 years.

Reject

1. Patient ineligible as must be less than 2 years.

424 Chronological age must be less than 5 years.

Reject

1. Patient ineligible as must be less than 5 years.

425 Chronological age must be greater than or equal to 5 years.

Reject

1. Patient ineligible as must be greater than or equal to 5 years.

426 Chronological age must be less than 18 years.

Reject

1. Patient ineligible as must be less than 18 years

427 Growth velocity must be greater than 8cm per year and condition is HO.

Reject

1. Patient ineligible as growth velocity for HO patients must be greater than 8cm per year.

2. If data has been incorrectly answered, amend the answer to proceed.

428 Growth velocity must be less than or equal to 8cm per year.

Reject

1. Patient ineligible as growth velocity must be 8cm or less per year.

2. If data has been incorrectly answered, amend the answer to proceed.

429 Bone age is less than or equal to 2.5 years.

Reject

1. Patient ineligible as bone age must be greater than 2.5 years.

2. If data has been incorrectly answered, amend the answer to proceed.

430 Patient must be female.

Reject

1. Patient ineligible as must be female.

431 Patient is female and height must be less than 155.0cm.

Reject

1. Patient ineligible as female must be less than 155.0cm.

2. If data has been incorrectly answered, amend the answer to proceed.

432 Patient is male and height must be less than 167.7cm.

Reject

1. Patient ineligible as male must be less than 167.7cm.

2. If data has been incorrectly answered, amend the answer to proceed.

433 Height must be less than the 1st percentile for chronological age and sex.

Reject

1. Patient ineligible as the height must be less than 1st percentile for chronological age and sex.

2. If data has been incorrectly answered, amend the answer to proceed.

434 Height prior to commencement must be less than the 1st percentile for chronological age and sex.

Reject

1. Patient ineligible as height prior to commencement must be less than the 1st percentile for the chronological age and sex.

2. If data has been incorrectly answered, amend the answer to proceed.

435 Height must be equal to or less than the 25th percentile for chronological age and sex.

Reject

1. Patient ineligible as height must be equal to or less than the 25th percentile for chronological age and sex.

2. If data has been incorrectly answered, amend the answer to proceed.

436 Height prior to commencement must be equal to or less than the 25th percentile for chronological age and sex.

Reject

1. Patient ineligible as height prior to commencement must be equal to or less than the 25th percentile for chronological age and sex.

2. If data has been incorrectly answered, amend the answer to proceed.

437 Height must be less than or equal to the 95th percentile for age on TS growth curve for girls.

Reject

1. Patient ineligible as height must be equal to or less than the 95th percentile for age on the Turner Syndrome growth curve for girls.

2. If data has been incorrectly answered, amend the answer to proceed.

438 Height prior to commencement was greater than the 95th percentile for age on TS growth curve for girls.

Reject

1. Patient ineligible as height prior to commencement must be equal to or less than the 95th percentile for age on the Turner Syndrome growth curve for girls.

2. If data has been incorrectly answered, amend the answer to proceed.

439 Patient has not achieved and maintained Mid Parental Height SDS for the most recent treatment period.

Reject

1. Patient ineligible as patient must achieve and maintain Mid Parental Height SDS for the most recent treatment period.

2. If data has been incorrectly answered, amend the answer to proceed.

440 <> (cm) is not provided.

Information

1. Both father and mother’s height have not been provided.

2. If data has been incorrectly answered, amend the answer to proceed.

441 Growth velocity must be less than or equal to the 25th percentile for bone age and sex over 6 month period.

Reject

1. Patient ineligible as growth velocity must be less than or equal to the 25th percentile for bone age and sex over 6 month period.

2. If data has been incorrectly answered, amend the answer to proceed.

442 Growth velocity must be less than the 25th percentile for bone age and sex over 6 month period.

Reject

1. Patient ineligible as growth velocity must be less than the 25th percentile for bone age and sex over 6 month period.

2. If data has been incorrectly answered, amend the answer to proceed.

443 Growth velocity must be greater than the 25th percentile for bone age and sex over 6 month period.

Reject

1. Patient ineligible as growth velocity must be greater than the 25th percentile for bone age and sex over 6 month period.

2. If data has been incorrectly answered, amend the answer to proceed.

444 Growth velocity must be less than or equal to the 25th percentile for bone age and sex over 12 month period.

Reject

1. Patient ineligible as growth velocity must be less than or equal to the 25th percentile for bone age and sex over 12 month period.

2. If data has been incorrectly answered, amend the answer to proceed.

445 Growth velocity must be less than the 25th percentile for bone age and sex over 12 month period.

Reject

1. Patient ineligible as growth velocity must be less than the 25th percentile for bone age and sex over 12 month period.

2. If data has been incorrectly answered, amend the answer to proceed.

446 Growth velocity must be greater than the 25th percentile for bone age and sex over 12 month period.

Reject

1. Patient ineligible as growth velocity must be greater than the 25th percentile for bone age and sex over 12 month period.

2. If data has been incorrectly answered, amend the answer to proceed.

447 Growth velocity must be less than 25th percentile for bone age and sex over 6 months period prior to commencement.

Reject

1. Patient ineligible as growth velocity must be less than the 25th percentile for bone age and sex over 6 month period prior to commencement.

2. If data has been incorrectly answered, amend the answer to proceed.

448 Growth velocity must be less than or equal to 25th percentile for bone age and sex over 6 months period prior to commencement.

Reject

1. Patient ineligible as growth velocity must be less than or equal to the 25th percentile for bone age and sex over 6 month period prior to commencement.

2. If data has been incorrectly answered, amend the answer to proceed.

449 Growth velocity must be greater than 25th percentile for bone age and sex over 6 month period prior to commencement.

Reject

1. Patient ineligible as growth velocity must be greater than the 25th percentile for bone age and sex over 6 months period prior to commencement.

2. If data has been incorrectly answered, amend the answer to proceed.

450 Growth velocity must be less than 25th percentile for bone age and sex over 12 months prior to commencement.

Reject

1. Patient ineligible as growth velocity must be less than the 25th percentile for bone age and sex over 12 months prior to commencement.

2. If data has been incorrectly answered, amend the answer to proceed.

451 Growth velocity must be below/equal to 25th percentile for bone age and sex prior to commencement over 12 month period.

Reject

1. Patient ineligible as growth velocity must be below or equal to the 25th percentile for bone age and sex prior to commencement over 12 month period.

2. If data has been incorrectly answered, amend the answer to proceed.

452 Growth velocity must be greater than 25th percentile for bone age and sex over 12 months prior to commencement.

Reject

1. Patient ineligible as growth velocity must be greater than the 25th percentile for bone age and sex over 12 months prior to commencement.

2. If data has been incorrectly answered, amend the answer to proceed.

453 Growth velocity for bone age is below mean growth velocity for untreated TS for girls at recent treatment period.

Reject

1. Patient ineligible as growth velocity for bone age must be at or above the mean growth velocity for untreated Turner Syndrome for girls at the recent treatment period.

2. If data has been incorrectly answered, amend the answer to proceed.

454 Previous Treatment Dose is not provided.

Reject

1. Previous Treatment Dose is required for assessment.

2. If data has been incorrectly answered, amend the answer to proceed.

3. Please contact your software vendor if Previous Treatment Dose has not been requested.

455 Uncontrolled morbid obesity must be less than 200% of Ideal Body Weight for height and sex.

Reject

1. Uncontrolled morbid obesity must be less than 200% of the IBW for height and sex.

2. If data has been incorrectly answered, amend the answer to proceed.

456 Skeletal maturity date is not provided.

Information

457 Prescribed number of repeats cannot be greater than 1.

Reject

1. The maximum number of repeats allowable is 1.

2. Amend repeats to the maximum or less to proceed.

459 Cannot have duplicate assessing rule IDs.

Reject

1. Only 1 assessing rule ID can be allocated to a Growth Hormone treatment condition combination.

2. Please contact your software vendor.

460 Weekly Dose or Previous Treatment Dose could not be found.

Reject

1. The Weekly Dose or Previous Treatment Dose is missing and is required for assessment.

2. Please contact your software vendor.

461 Mandatory data is not provided or correct.

Reject

1. Mandatory data is required for assessment.

2. Please contact your software vendor.

462 No valid reference record is found.

Reject

1. An issue with the reference record has been found.

2. Please contact your software vendor.

464 Patient must maintain or improve height percentile for age and sex for recent treatment period.

Information

465 Height percentile must increase with reference to untreated PWS Standards for age and sex over 6 month period.

Information

466 Patient has not maintained or improved BMI for the most recent treatment period.

Information

467 Patient has not maintained or improved weight SDS for age and sex for the most recent treatment period.

Information

468 Patient has not maintained or improved BMI SDS for age and sex for the most recent treatment period.

Information

469 Patient has not maintained or improved waist circumference for the most recent treatment period.

Information

470 Patient has not maintained or improved waist/height ratio for the most recent treatment period.

Information

471 Chronological age is less than 12 years or bone age is less than 10 years.

Information

472 Chronological age is less than 10 years or bone age is less than 8 years.

Information

473 Chronological age prior to commencement was less than 12 years or bone age was less than 10 years.

Information

474 Chronological age prior to commencement was less than 10 years or bone age was less than 8 years.

Information

475 Height SDS has not increased for chronological age and sex for the most recent treatment period.

Information

476 Growth velocity is less than 4cm per year for the most recent treatment period.

Information

477 Growth velocity is less than the 50th percentile for bone age and sex for the most recent treatment period.

Information

478 Previous Treatment Dose is greater than or equal to <> per week for the most recent treatment period.

Information

479 Previous Treatment Dose is greater than or equal to <> per week for the most recent treatment period.

Information

480 Patient was not previously receiving treatment under the indication CR.

Information

481 Patient was previously receiving treatment under the indication N.

Information

482 No valid record has been found in the PBS Parameter for this treatment condition combination.

Reject

1. An invalid record has been found in the PBS Parameter for this treatment condition combination.

483 The Weekly Dose is invalid

Reject

1. The weekly dose entered is invalid.

2. If weekly dose entered was incorrect, amend the weekly dose and proceed.

484 The response to the question can only be ‘Y’ or ‘N’.

Reject

1. An invalid response to a question has been provided.

485 Multiple SkipTo values are not allowed within the same tier.

Reject

1. There can only be 1 SkipTo value within the same tier.

486 With an OR set of questions, only 1 question response is required.

Reject

1. There can only be 1 answer to an 'OR' set of questions.

487 The weekly dose cannot be prescribed both in mg/kg/week and mg/m2/week.

Reject

1. There can only be 1 weekly dose unit requested per authority application.

2. If incorrect dose unit was entered, amend dose unit to proceed.

3. If there is an issue selecting the correct dose unit, please contact your software vendor for assistance.

498 The dosage entered cannot be more than <>.

Warning

1. Dose entered is not eligible.

2. If incorrect dose was entered, amend dose to proceed.

499 The maximum number of re-issues has already been achieved.

Reject

1. This application can not be re-issued as it has reached the maximum number of re-issues.

2. Please contact the PBS Complex Drugs Programs enquiry line 1800 700 270.

500 The authority prescription number is invalid.

Warning

1. The authority prescription number may be invalid.

2. Check the number entered and amend to proceed.

501 Authority application has been re-issued and cannot be cancelled.

Reject

1. The application cannot be cancelled as it has been re-issued.

2. Please contact your software vendor for assistance.

502 Authority has been re-issued in the past and cannot be adjusted.

Reject

1. The application has been re-issued in the past and cannot be adjusted.

2. A new authority application is required.

503 No valid parameter record found.

Reject

1. There is an issue finding the weekly dose record.

2. Please contact your software vendor for assistance.

504 Authority is at a status of ‘Re-Issued’ and cannot be adjusted.

Reject

1. The application has been re-issued and cannot be adjusted.

2. A new authority application is required.

505 Bone age is not provided.

Reject

1. Patient ineligible as bone age result is required.

2. If data has been incorrectly answered, amend the answer to proceed.

506 Bone age result prior to commencement is not provided.

Reject

1. Patient ineligible as bone age result prior to commencement is required.

2. If data has been incorrectly answered, amend the answer to proceed.

507 Weekly Dose is not a valid format.

Reject

1. The weekly dose you have provided is not in a valid format.

2. Amend the weekly dose to proceed.

509 Bone age result was not provided, some assessing rules were skipped.

Information

510 Bone age result is 2.5 years or less, some assessing rules were skipped.

Information

511 This application must be submitted via the HPOS upload or post

Reject

978 There is a problem with the format of the authority request.

Reject

1. One or more fields in the transaction is invalid.

2. Check the other reason codes that have been returned to identify which fields are invalid.

3. Please correct the fields and resubmit the authority request to DHS.

4. If the error reoccurs contact DHS on 132 150 quoting code 978.

994 Authority process has encountered a system failure.

Error message

1. Please resubmit the transaction to DHS.

2. If the error reoccurs please contact DHS on 1800 700 199 quoting code 994.

995 Department of Human Services is unable to decrypt the transaction.

Error message

1. Please resubmit the transaction to DHS.

2. If the error reoccurs please contact DHS on 1800 700 199 quoting code 995.

996 The transaction type could not be identified.

Error message

1. The transaction should be an authority application, amend, refer, or cancel type.

2. Please correct and resend the transaction.

3. For further information please contact DHS on 132 150 quoting code 996.

999 There is a problem with the format of the message.

Error message

1. Please resubmit the message to DHS.

2. If the error reoccurs contact DHS on 132 150 quoting code 999.

Page last updated: 10 October 2017