Resolving conflict

The internal review is an administrative service that we provide to any MDO or MII.

If a dispute arises from a Medical Indemnity application for payment under a Medical Indemnity claim scheme, we’ll first try to resolve the dispute informally.

If we can’t reach a satisfactory resolution through an informal process, you may ask for a review of a decision.

The request for review must be in writing and should set out the details of the dispute.

The review process is not set out in the Medical Indemnity Act 2002 or in other legislation.

We’ll acknowledge a request for a review within 28 days.

Send applications for review to:

Department of Human Services
The Director
Medical Indemnity
PO Box 1001
TUGGERANONG DC ACT 2901

or

Scan and email to the Department of Human Services.   

This information was printed Monday 20 May 2019 from https://www.humanservices.gov.au/organisations/health-professionals/enablers/resolving-conflict/44621 It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.humanservices.gov.au/individuals/site-notices when using this material.

Page last updated: 22 February 2019