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News for aged care providers

Read the latest news for aged care providers. You can subscribe to our newsletter to get regular updates.

Subscribe now so you get all the latest news. You can opt out at any time.

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We’ve improved our aged care means assessment forms

The new forms are now available on our website.

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Aged care providers – July 2019 Quarterly Review

The Quarterly Review sets fees from 1 July 2019, based on a care recipient’s financial details.

Spotlight on mental health in veterans – free webinars

You’re invited to the next 2 free webinars in the Mental Health and the Military Experience series.

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Protect your aged care patients! Please record details correctly on the AIR

If there’s an error with your aged care patient’s vaccine record it can leave them unprotected.

Help protect your aged care clients from scammers

Talk to your aged care clients and their families about Medicare scams such as fake emails, text messages and websites.

Record flu, Zoster and Pneumococcal vaccines on the AIR

You can record flu and other adult vaccines on the Australian Immunisation Register (AIR).

Take a break and learn about the Aged Care payment process

Watch our video and learn more about our payment process.

How to find unspent amounts on Home Care payment statements

You’ll find unspent Home Care amounts in different places on your payment statement depending on the period they’re for.

Tips to help you comply with laws as a home care provider

Consumers can choose their home care provider. As a home care provider, you must comply with Australian Consumer Law.

Do you know the process for Transition Care claims?

Contact us to submit Transition Care claims or if you have any questions.

Do you know about the Aged Care Online Claiming system status page?

You can check the availability of a range of services on Aged Care Online Claiming using the system status page.

Aged care providers – need to know more about annual and lifetime caps?

There are annual and lifetime caps for care recipients who entered care on or after 1 July 2014.

All aged care recipients can now give access to financial details

New and existing care recipients can make their income and asset details available to their service provider.

Do you have an aged care enquiry?

Use this list to find out who to contact if you need aged care information.

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