The quarterly review sets fees from 1 January 2019, based on a care recipient’s means.
We review fees in January, March, July and September. This aligns what a care recipient pays for their care with changes to their financial circumstances. The review includes indexation changes if applicable.
The quarterly review will run on 19 and 20 January 2019.
We’ll send you a letter if there are changes to a care recipient’s:
- income or means tested fee, or
- contribution to accommodation costs, including when a refund is due.
We’ll send letters within 14 days of the review date.
If a care recipient is due a refund, we’ll pay you the refund in your next finalised claim. You must pass this refund on to the care recipient.
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