Aged care providers - were completing the September quarterly review

17 September 2018

The quarterly review sets fees from 20 September 2018, based on a care recipient’s means.

We review fees in January, March, July and September. This aligns what a care recipient pays for their care needs with changes to their financial circumstances. The review also includes any indexation changes. 

The quarterly review will run on 22 and 23 September. 

We’ll send you a letter if there are any changes to a care recipient’s:

  • income or means tested fee, or
  • contribution to accommodation costs, including when a refund is due

We’ll send letters within 14 days of the review date. 

If a care recipient is due a refund, we’ll pay you the refund in your next finalised claim. You must pass this refund on to the care recipient.

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Page last updated: 9 October 2018