News for Health professionals


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News list

Systems Maintenance for HPOS and AIR site: what it means for you

13 February 2019

In February and March there will be times when you can’t access some reports from HPOS and the AIR site.

Order more PBS Safety Net cards using our online form

1 February 2019

We will no longer take phone orders for PBS Safety Net cards and envelopes.

We’ve updated our PBS education guides

24 January 2019

Refresh your knowledge by reading our updated education guides.

Do you use a PKI certificate to access HPOS?

21 January 2019

In the future, you’ll need a PRODA account to access our services with HPOS.

Help your patients get their benefits from Medicare

16 January 2019

If we don’t have your patient's bank details, we can’t pay their Medicare benefits.

Health professionals: want to learn more about our programs?

7 January 2019

We have a range of health professional education resources on our website to help you better understand our programs.

Your 2019 PBS Safety Net kits have arrived

7 January 2019

We’ve delivered your 2019 PBS Safety Net kits and they’re a bit different.

Health professionals: Do you need an interpreter to talk to your patients?

18 December 2018

Call the Doctors Priority Line for an interpreter who can help you speak with your non-English speaking patients. It’s available 24/7.

3GA pathway programs for trainee GPs are changing in January

17 December 2018

There are three new pathway programs for trainee general practitioners (GP) and medical practitioners.

Get PBS forms for pharmacists and customers online

12 December 2018

Check out the new forms available online for pharmacists and customers to download.

Better access to mental health care for your patients this Christmas

10 December 2018

Health professionals: read the Better Access to mental health care education guide to help your patients with mental illnesses.

Pharmacists: you may get your PBS Online payment early in December

7 December 2018

We’ll pay your Pharmaceutical Benefits Scheme (PBS) Online payments in advance over the holidays.

New education guide - how to write PBS and RPBS prescriptions

5 December 2018

Check out our new education guide to help eligible prescribers write PBS and RPBS prescriptions correctly.

Changes to delegates and access in HPOS

4 December 2018

To help keep HPOS safe, we’ve made changes to delegations and access to HPOS.

November 2018 Incentives News Update (INU) for health professionals

4 December 2018

The INU keeps you up to date with the Practice Incentives Program (PIP) and the Practice Nurse Incentive Program (PNIP).

Tell your patients about a Medicare scam

3 December 2018

There’s a new email scam pretending to be from Medicare. The message is telling people they’re owed a rebate of over $200.

Supporting people affected by family and domestic violence

22 November 2018

White Ribbon Day is a good chance to let your patients to know they can reach out for support.

New graduates should apply now for a Medicare provider number

20 November 2018

If you’re a graduating health professional you need to register for an initial Medicare provider number.

New education guide for surgeons and anaesthetists

16 November 2018

We have a new education guide about billing abandoned or discontinued surgery MBS items.

We’ve updated the education guide about billing multiple MBS items

15 November 2018

Our guide helps you understand Medicare Benefits Schedule (MBS) item descriptions and how to bill items together.

New Medicare digital claiming education for health professionals

6 November 2018

Refresh your knowledge with our new Medicare digital claiming eLearning program.

Are you using up-to-date order forms for your prescription stationery?

5 November 2018

You’ll need to use the current order forms to request PBS and RPBS prescription stationery.

Health professionals, check the 1 November 2018 changes to the MBS

29 October 2018

Make sure you keep up-to-date about MBS changes. Here’s a summary of some services that the changes will affect.

Knee imaging item changes in the MBS for health professionals

26 October 2018

From 1 November 2018 there will be changes to knee MRI, X-ray and CT MBS items.

Thoracic medicine changes in the MBS for health professionals

25 October 2018

From 1 November 2018 there will be changes MBS items for sleep studies and respiratory function tests.

Dermatology changes in the MBS for health professionals

24 October 2018

From 1 November 2018 there will be changes to dermatology, allergy and immunology MBS items.

Urine microscopy changes in the MBS for health professionals

23 October 2018

From 1 November 2018 there will be changes to item 73805 for urine microscopy.

Spinal surgery changes in the MBS for health professionals

23 October 2018

New items for spinal surgery will replace old MBS items from 1 November 2018.

Prescribers - make sure you don’t run out of PBS stationery over Christmas

10 October 2018

Get your PBS stationery order in by Wednesday 28 November to get your order before Christmas.

New education guide for Medicare billing for immunisations

8 October 2018

Use this new guide as a quick reference to support you with Medicare billing for immunisations.

MBS referrals and requests - your record keeping requirements

24 September 2018

There are new record keeping requirements in place for Medicare referrals, requests and plans.

School-based immunisations now available on the AIR

19 September 2018

You can now view your patients’ school-based vaccinations on the Australian Immunisation Register (AIR).

Health professionals - update your personal details through HPOS

13 September 2018

4 simple steps to update your personal details through Health Professional Online Services (HPOS).

Make sure you include your bank and employer account details

10 September 2018

You need to give us your bank and employer details when you apply for a Medicare provider number.

Changes to multiple patient verification checks

7 September 2018

We’ve changed the number of multiple patient verification checks you can make in HPOS each day.

Learn about the 1 July 2018 MBS changes

4 September 2018

We’ve added the 1 July Medicare Benefits Schedule (MBS) changes to our health professional education resources!

Your 2018 PBS Safety Net card orders

3 September 2018

We’re giving pharmacies better access to PBS Safety Net cards for the rest of the 2018 Safety Net year.

August 2018 Incentives News Update (INU) for health professionals

29 August 2018

The INU keeps you up to date with the Practice Incentives Program (PIP) and the Practice Nurse Incentive Program (PNIP).

Help your patients know when to claim online

13 August 2018

If you claim a Medicare benefit for a patient, remind them they don’t need to submit a claim online to get their benefit.

Seeing a patient under a single course of treatment

3 August 2018

Single course of treatment and referral requirements.

New - Help with the Australian Immunisation Register (AIR) site

27 July 2018

You can now access five new education modules to help you use the Australian Immunisation Register (AIR) site.

We’ve enhanced the Australian Immunisation Register (AIR)

27 July 2018

Take a look at the new functions and remind yourself of what you can do on the AIR site.

We’ve got new learning resources about assisted reproductive technology

20 July 2018

Learn how to bill assisted reproductive technology (ART) Medicare services with our education guide and eLearning.

My Health Record puts your patients’ health in their hands

18 July 2018

By late 2018, everyone with a Medicare or Department of Veterans’ Affairs card will have a My Health Record, unless they opt out.

Ultrasound transducers no longer need to be registered

5 July 2018

From July 2018, ultrasound providers no longer need to register individual ultrasound transducers on their practices’s equipment list.

New prescription shopping letter for prescribers

25 June 2018

We’re changing the way we tell prescribers a patient has been identified under the Prescription Shopping Programme (PSP).

Changes to Medicare Claims Review Panel MBS items

7 June 2018

From 1 November 2018 there’ll be changes to the Medicare Claims Review Panel (MCRP) and related MBS items.

May 2018 Incentives News Update (INU) for health professionals

4 June 2018

The INU keeps you up to date with the Practice Incentives Program (PIP) and the Practice Nurse Incentive Program (PNIP).

Prescribers – our PBS eLearning programs have been updated

24 May 2018

Our PBS eLearning programs support prescribers with information about a variety of topics.

Pharmacists – our PBS eLearning programs have been updated

24 May 2018

Pharmacists can use our PBS eLearning programs to find out more about their topic of choice.

Updates to NSW public hospital computer-generated prescriptions

18 May 2018

NSW Health are rolling out a new computer-generated prescription format for highly specialised drugs and trastuzumab.

You can phone for a continuing PBS authority for some eye drugs

18 May 2018

Health professionals can apply for continuing Pharmaceutical Benefits Scheme (PBS) treatment for some eye drugs by phone.

Where to send PBS and RPBS Authority applications

15 May 2018

Pharmaceutical Benefits Scheme and Repatriation Pharmaceutical Benefits Scheme Authority applications must be submitted to different places for assessment.

Prescribers can get PBS Authorities online!

10 May 2018

Learn how to get PBS Authorities online with the help of our updated eLearning module.

Flu season is coming – remember to update the AIR

5 April 2018

You can record flu vaccines, along with other adult vaccines, on the Australian Immunisation Register (AIR).