Building a better website for health professionals starts with you

12 September 2019

We’re conducting a research project to find out how we can improve our website and improve our communication to you.

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We’re looking to get insights and feedback from health professionals on how we can improve our website and the other ways we communicate with you. It’s all about understanding what you need from us to make it easier to access and use the services you need from Medicare.

We’ve engaged Instinct and Reason, a research company, to help us with the project. Over the next few weeks, they’ll be talking to health professionals across Australia.

If you’re contacted, participation is completely voluntary – you don’t have to take part if you don’t want to. Research is conducted in line with confidentiality and privacy principles.

Next steps

Page last updated: 12 September 2019