Tell your patients about a Medicare scam

3 December 2018

There’s a new email scam pretending to be from Medicare. The message is telling people they’re owed a rebate of over $200.

The email tells people to click a link to a website and share their personal details. It’s very similar to a recent SMS message that scammers were sending.

If your patients got an SMS or email like this, please tell them to not click on the link or respond to the sender. If they’ve provided their personal details, they need to call our Scam and Identity Theft Helpline on 1800 941 126.

They should also report it to scamwatch.gov.au and delete the message.

We don’t include links in our emails or text messages. We’d never offer patients money from Medicare without sending them an official letter first.

Our department is working with the Australian Cyber Security Centre to have the website removed as quickly as possible.

Next steps

You can direct your patients to report the scam at www.scamwatch.gov.au

You can direct your patients to more information about scams and how to avoid them by visiting www.humanservices.gov.au/scams.

Read more news for health professionals.

Page last updated: 3 December 2018