Increasing choice in home care

Payment statements

The payment statement shows the returned Commonwealth unspent home care amount.

The recovered amount is listed as ‘CW Unspent Amount’. It’s visible:

  • in the body of the payment statement as a Payment Type adjustment for the reported care recipient and period, and
  • on the summary page as a total amount

If there are no unspent amounts for the claim period, the CW Unspent Amount is blank.

You can access your payment statement using Aged Care Online Services.

Page last updated: 22 February 2019