Increasing choice in home care

Payment statements

The payment statement shows the returned Commonwealth unspent home care amount.

The recovered amount is listed as ‘CW Unspent Amount’. It’s visible:

  • in the body of the payment statement as a Payment Type adjustment for the reported care recipient and period, and
  • on the summary page as a total amount

If there are no unspent amounts for the claim period, the CW Unspent Amount is blank.

You can access your payment statement using Aged Care Online Services.

This information was printed Monday 20 May 2019 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.

Page last updated: 22 February 2019