Increasing choice in home care

Reporting changes to events

There are no changes to how you report events. There are no new leave or departure types.

You don’t need to tell us of any changes to a care recipient’s level of care as the information is provided from Health through My Aged Care. If the care recipient changes care level before 27 February 2017, the old process applies.

You need to tell us within 31 days if a care recipient ceases care. You need to tell us the care recipient’s name, their cessation day, and the reason for their departure through the Aged Care Payment System.

If a care recipient leaves home care or passes away, you have 70 days to report the Commonwealth portion of the care recipient's unspent home care amount (including if the amount is zero). Read more about unspent home care amounts on the Health website.

Page last updated: 22 February 2019