There is a consistent national approach for how home care packages are assigned to eligible care recipients through My Aged Care.
Aged Care Assessment Teams (ACATs) approve care recipients for home care at a specific package level – 1, 2, 3 or 4.
The process for becoming an approved provider will be streamlined including:
- approved providers of residential care and flexible care can apply to provide home care through a specific application process
- approved provider status will no longer lapse after 2 years
- approved providers no longer need to apply for home care places through an Aged Care Approvals Round (ACAR) - they can adjust the services they offer to meet demand across different service areas and home care package levels
What’s not changing under the reform
- Existing care recipients receive services at their current home care package level
- Fee and income testing arrangements remain unchanged
- Claims and payments are made through the existing Aged Care Payment System
- Home care subsidy and supplements are paid to you and not directly to care recipients
- Packages are delivered on a consumer directed care basis
- You need to meet relevant quality and accreditation standards
- The total number of home care packages across the country is still capped
- You need to send us an Aged Care Entry Record (ACER) within 28 days of a client starting their home care package – it’s important to send us the ACER early to reduce the chance of a client having their home care package withdrawn
Factsheets and other resources are available for home care providers and care recipients on the Health website.
Page last updated: 6 May 2019