Healthcare Identifiers Service for health professionals

About the HI Service

The Healthcare Identifier Service (HI Service) lets you access unique patient healthcare identifiers so you can include them in health records or patient files.

Healthcare identifiers

It’s vital for health professionals to be able to accurately identify patients. Healthcare identifiers provide a way for you to match the correct records to the person you’re treating. This improves accuracy when you share health information with other healthcare providers.

Penalties are in place for the misuse of healthcare identifiers. We recommend you read the following documentation to get a sound understanding of the HI Service, including things you need to be aware when accessing, using and disclosing healthcare identifiers.

We recommend you read the following documents to understand things you need to be aware of when getting, using and disclosing healthcare identifiers:

To access healthcare identifiers you need to register with the HI Service. It’s also the first step in accessing patient My Health Records.

Eligibility for a healthcare identifier

To be eligible for a healthcare identifier assigned by the HI Service, you must be:

  • a healthcare provider:
    • an organisation that provides healthcare (a healthcare provider organisation)
    • a health professional (an individual healthcare provider), or
  • an organisation that helps in the delivery of digital Health (a contracted service provider or general supporting organisation).

We recommend you read the HI Service user guide, Healthcare Identifiers Act 2010 to get a sound understanding of the HI Service.

This information was printed Monday 27 May 2019 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.

Page last updated: 22 February 2019