Healthcare Identifiers Service for health professionals

Access to healthcare identifiers and the HI Service

Access patients’ individual healthcare identifiers (IHIs) in the HI Service.

You need Medicare public key infrastructure (PKI) to access patients’ individual healthcare identifiers (IHIs) in the HI Service with your organisation’s software.

If you have a Medicare PKI site certificate, link it in Health Professional Online Services (HPOS) on your organisation’s certificate tab. This will give you access to the HI Service.

You can:

You can’t renew a Medicare PKI site certificate in HPOS. Read more about renewals.

Read more about PKI.

Read more about HPOS.

This information was printed Monday 20 May 2019 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.

Page last updated: 22 February 2019