HPOS

Managing your banking details

A guide to help health professionals update bank account details using HPOS.

You can nominate bank account details for your current provider numbers in HPOS. The 'My banking details' section in HPOS shows all your current provider numbers and the EFT details registered against them.

Where there are EFT details registered for different programs on 1 provider number, a separate line will display for each program against that provider number. For example, a provider works at a clinic under provider number 123456A. They have registered EFT details for Medicare and PIPSIP. HPOS will display 2 lines against 123456A. A line for Medicare and a line for PIPSIP.

Programs you're registered for, but haven’t nominated banking details for, won’t display on this list.

How to add or update bank account details

  1. Select My personal details.
  2. Select My banking details. A list of all provider numbers and programs with bank details registered will display.
  3. Select Add or Update against the provider numbers or programs.
  4. Enter the details or select an existing account from the dropdown list and select the acknowledgement checkbox.
  5. Click Submit. A success screen will display to confirm details have been updated.

Note: when adding new account details you can now enter the Medicare Online Minor ID if you have one.

How to approve bank account details added by a delegate

  1. Select My personal details.
  2. Select My banking details. A list of all provider numbers and programs with bank details registered will display.
  3. Select Review against the provider numbers.
  4. Review the details and select the acknowledgement checkbox.

Click Approve or Reject. A confirmation message will display. To confirm the details select Yes.

Changes will be visible in HPOS within 24 hours.

Page last updated: 22 February 2019