Using HPOS, you can access more than 26 services, payments and programs.

HPOS helps you do business with us. HPOS gives providers and their delegates access to information relevant to their patients and organisations.

All services available in HPOS show as tiles on the HPOS home page. Use this overview to find the service you need.

Services, payments and programs

These services, payments and programs are available in HPOS :

  • Australian Immunisation Register (AIR)
  • Centrelink Forms
  • Child Dental Benefits Schedule
  • Department of Veterans’ Affairs
  • My Health Record System 
  • Healthcare Identifiers Service
  • Health Care Homes (HCH)
  • Midwife Professional Indemnity Scheme (MPIS)
  • National Bowel Cancer Screening Program (NBSCR)
  • Pathology Registration
  • PBS Authorities
  • Practice Incentives Program (PIP)
  • Practice Nurse Incentive Program (PNIP)
  • Prescription Shopping Information Program
  • Rural Incentive Program
  • TGA recall and hazard alerts

Other things you can do using HPOS

Access online claiming:

  • Medicare Patient Claim Webclaim
  • Medicare Bulk Bill Webclaim
  • DVA Webclaim

View reports:

  • Medicare Bulk Bill reports
  • DVA Webclaim reports
  • DVA Patient Treatment reports
  • Prescription Shopping Patient Summary reports

Manage your details, including:

  • administer delegates
  • update or add your banking and personal details
  • view details about your provider number and create a new provider location
  • access track and scale information

Access patient information:

  • find a patient and check Medicare numbers
  • concessional entitlement verification
  • view patient care plan history

Communicate with us:

  • message us
  • view statements and subscriptions
  • upload documents
  • upload selected forms

Access useful MBS and PBS functions:

  • MBS items online checker
  • MBS partial payment calculator
  • MBS Online
  • PBS Schedule

Request PKI certificates:

  • Request and manage NASH PKI certificates for Healthcare Identifiers Service network organisations
  • Request and manage PKI certificates for the Healthcare Identifiers Service


Page last updated: 8 March 2019