Health Professional Online Services (HPOS) is a fast and secure way for health professionals and administrators to do business with us.

From 1 December 2018, delegations will automatically expire after a 12-month period and providers will need to renew them. Delegates can now request renewal.
We’ll suspend your HPOS access after 6 months of inactivity. This helps keep HPOS secure. If your access is suspended, log on to HPOS and select Reactivate Access to HPOS.

Health professionals changing from Public Key Infrastructure (PKI) to PRODA need to reset their delegations and favourites in HPOS.

Practice Incentives Program (PIP) and Practice Nurse Incentive Program (PNIP) practices need to update their new PRODA Registration Authority (RA) number with us by contacting our Incentives Programs team.

A new form upload function is now available in HPOS, you can submit some forms to us online. Read more about form upload in HPOS.

Page last updated: 8 July 2019

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