Unpaid and part paid accounts

Medicare Easyclaim and unpaid and part paid accounts.

There are 4 steps for unpaid and part paid accounts:

  1. the patient's Medicare card is swiped through the practice's EFTPOS terminal, or their details are stored in the integrated practice management software
  2. claim details are entered via the keypad or using the details stored in the integrated practice management software. Short-cut keys can be used for provider IDs and common item numbers
  3. the claim is sent to us for verification and an approval message is sent back to the terminal within seconds
  4. if we accept the service, a pay doctor cheque will be sent to the patient, who brings it to the practice along with any outstanding balance

Page last updated: 22 February 2019

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