National Authentication Service for Health

Manage your certificates

There are several ways you can manage your NASH PKI certificates.

Expired certificates

NASH PKI certificates expire 2 years from the date of issue.

You can check the expiry date:

  • in HPOS for digital certificates
  • printed on the side of physical tokens

Renewing certificates

You need request a new NASH PKI certificate when the expiry date is close. We’ll send a reminder before your certificate expires.

Healthcare organisations need to request a new certificate in HPOS.

We automatically renew NASH PKI certificates for contracted service providers and general supporting organisations.

Certificates no longer needed

If you don’t need or use the NASH PKI certificate, let us know.

If you have a digital NASH PKI certificate, go to HPOS to request that your certificate be revoked.

If you have a physical token, complete and send us a Request to Revoke and/or Reissue a National Authentication Service for Health Public Key Infrastructure certificate form.

Lost certificates

If you've lost your NASH PKI certificate, you need to revoke it and order a new one. 

If you have a digital NASH PKI certificate, go to HPOS to request that your certificate be revoked.

If you have a physical token, complete and send us a Request to Revoke and/or Reissue a National Authentication Service for Health Public Key Infrastructure certificate form.

Certificate not received

If you don't get your certificate or can’t download it, contact the eBusiness Service Centre.

They can also help if you have a certificate and need assistance.

Correct installation of certificates

If you’re unsure if your certificate is correctly installed, contact your software vendor.

Page last updated: 22 February 2019