Online claiming for aged care providers

Register for Aged Care Online Services

To register for Aged Care Online Services, submit 1 of the following forms:

The access level assigned to each user determines what screens can be seen and what tasks can be completed:

  • read only access allows the user to view all information, except for payment statements
  • payment statement access allows the user to only view payment statements
  • update access allows the user to view, submit and update events and claims—it doesn’t allow the user to view payment statements

If you’re registered for Aged Care Online Claiming, you don’t need to register for Aged Care Online Services. You can log on using the same user ID and password. You need to select either the ‘Home Care’ or the ‘Residential Care and ACAT’ system.

This information was printed Wednesday 22 May 2019 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.

Page last updated: 22 February 2019