Online claiming for aged care providers

Benefits of online claiming - Residential care

Online claiming gives your organisation a major advantage by streamlining practices and improving outcomes.

Online claiming:

  • significantly reduces staff time needed to prepare and submit paperwork
  • reduces the amount of time it takes to submit events
  • improves the accuracy of payments and related data
  • provides immediate acknowledgement we’ve received forms and information, and
  • reduces the need for paper forms and their storage

Online claiming also allows authorised staff to:

  • submit data electronically
  • access care recipient and claim data
  • correct and reverse electronic data
  • submit data through forms, and
  • view Aged Care Client Records submitted electronically
This information was printed Tuesday 21 May 2019 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.

Page last updated: 22 February 2019