Options for transmitting residential care claims data online

There are 3 ways Residential Care providers can submit claim data:

  1. business-to-government (B2G) integrated software for Residential Care only
  2. file upload integrated software and website for Residential Care only
  3. web forms using Aged Care Online Claiming for Residential Care providers or Residential and Home Care providers

All data is protected through the Public Key Infrastructure (PKI) or our online claiming systems, which use authenticated access control and passwords. Both options contain high level security systems for the transmission of electronic data.

Depending on the type of aged care provider you are, the online claiming channel and the software you choose, you can:

  • submit and update events
  • view and finalise claims
  • reconcile aged care subsidy payments
  • view eACCR
  • search and monitor all of the electronic aged care data lodged, and
  • access information relating to care recipients

Page last updated: 22 February 2019

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