Ordering PBS and RPBS prescription forms

Information for eligible prescribers on how to order prescription forms. These forms are free for eligible prescribers.

About

Eligibility

To be eligible for Pharmaceutical Benefits Scheme (PBS) or Repatriation Pharmaceutical Benefits Scheme (RPBS) prescription forms, you must:

  • have a PBS prescriber number, and
  • have a provider location registered with us

Ordering PBS and RPBS forms

We only accept typed prescription order forms. Handwritten, incomplete or poor quality forms will be returned to the prescriber.

Make sure you complete the order form correctly:

  1. Select the relevant PBS and RPBS order form.
  2. Type in your details for every section of the form.
  3. Upload the form and all relevant attachments through Health Professional Online Services (HPOS), or email your order form.

If you’re ordering personalised PBS and RPBS prescription pad stationery, we’ll get your details from the information on your order form. PBS stationery orders can be sent to the prescriber's practice location or a PO Box registered with us. Contact us for more information on how to register or change your preferred mailing address.

Ordering by HPOS

HPOS is a fast and secure way for health professionals to do business with us. Submit your order form through the Form Upload function in the HPOS Mailbox. Find out how to get access to HPOS.

Ordering by email

Email the PBS stationery team your completed PBS stationery order forms. They will be handled and stored securely for processing. Remember to include your prescriber number in the email subject line.

All stationery orders are sent securely to our contracted printer to print and dispatch.

Delivery advice and timeframes

Include your email address on your order form. We'll email you when we send your order and give you a tracking reference number.

Personalised PBS and RPBS prescription stationery is sent within 28 days, from the date we get your order.

All other stationery is sent within 2-10 days, from the date we get your order.

Please see the product specific timeframes tables in the PBS stationery order forms section below.

Australia Post is the authorised distributor for PBS stationery. See Australia Post for delivery timeframes.

Ordering by phone

Contact us to order certain PBS stationery.

The information collected is recorded and stored securely by us. For more information about how we collect or manage your personal information, read our Privacy Policy.

Completing PBS and RPBS prescription order forms

Advice on how to complete PBS and RPBS order forms for personalised prescription pads.

We only accept typed prescription order forms. Handwritten, incomplete or poor quality forms will be returned to the prescriber.

Prescriber full name - type your name the way you want it to appear on the prescription form, for example Dr John Smith or Prof Jane Jones.

Prescriber qualifications - these will be printed exactly as you type them, including capitals, spaces and commas.

Prescriber current practice name and address - enter the name of your practice, for example The Health Clinic and the practice address details. This can't be a PO Box.

Prescriber number - add your prescriber number.

Phone number - enter a mobile number or landline number, including the prefix for the landline phone number. Numbers must be formatted as:

  • landline (02) 9999 9999
  • mobile 9999 999 999

Quantity of books required - select only 1 of the boxes to indicate the quantity required.

Provider number - enter your provider number for the relevant practice location.

Delivery address - enter the name of the prescriber and the registered practice address or PO Box. Enter all your address details including level number, suite number, department or shopping centre name. The delivery address must be written in full and match our records. We can’t accept 'As above' in the delivery address field.

To update your preferred delivery address:

Secure destruction of PBS stationery

Use the Arrange return of PBS stationery for secure destruction form to have any unwanted or unused PBS stationery securely destroyed.

PBS stationery order forms

We only accept typed prescription order forms. Handwritten, incomplete or poor quality forms will be returned to the prescriber.

Computer prescription stationery has been updated. From 1 December 2017, there’ll be a standard PBS/RPBS computer prescription form for all eligible prescribers and a new order form.

Medical practitioners and locums standard order forms

Ordering instructions for prescription pads and forms and prescriber bag form.

Item Ordering Dispatch timeframe
PBS and RPBS computer generated prescription form Complete and submit Order for PBS/RPBS Computer prescription forms for all eligible prescribers form (PB229) Orders are sent within 10 business days.
PBS and RPBS standard prescription books (personalised) Complete and submit Order for PBS/RPBS personalised prescription books for medical practitioners form (PB020) Orders are sent within 28 calendar days.
PBS and RPBS authority prescription pad (personalised) Complete and submit Order for PBS/RPBS personalised authority prescription books for Medical Practitioners form (PB024)
 
Orders are sent within 28 calendar days.
PBS and RPBS prescription pad (non-personalised) Call us Orders are sent within 2 business days.
PBS and RPBS authority prescription pad (non-personalised)
Prescriber bag supplies order book and order book for approved medical practitioners Call us, or complete and submit Request for prescriber bag supplies order book form (PB157)

Orders are sent within 2 business days.

Orders for the current 2 year period are sent within 7 days. Orders for the next 2 year period are sent before it starts.

Medical practitioners who supply pharmaceutical benefits (section 92 doctors)

Ordering instructions for stationery items and forms for medical practitioners who supply pharmaceutical benefits (section 92 doctors).

Item Ordering Dispatch timeframe
PBS safety net reply paid envelope Call us Orders are sent within 7 business days.
PBS safety net entitlement card
PBS safety net concession card
PBS safety net prescription record form and application for a safety net card Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 2 business days.
PBS safety net (claim for payment pad)
PBS and RPBS repeat authorisation form (continuous, A5)
Claim for payment or payment reconciliation form

If online ordering isn't available, fax your order to the Camerons Group on 02 9933 4444.

Pharmacists who supply pharmaceutical benefits (section 90)

Ordering instructions for stationery items and forms for pharmacists who supply pharmaceutical benefits (section 90).

Item Ordering Dispatch timeframe
Safety net reply paid envelopes

Complete the PBS Safety Net stationery order for pharmacies form (PB185), or

Call us

Orders are sent within 7 business days.
PBS safety net entitlement card
PBS safety net concession card
PBS safety net prescription record form and application for a safety net card Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 2 business days.
PBS safety net (claim for payment pad)
PBS and RPBS repeat authorisation form (continuous, A5)
Claim for payment or payment reconciliation form

If online ordering isn't available, fax your order to the Camerons Group on 02 9933 4444.

Public hospital with a pharmacy, supplying all PBS medicines, including highly specialised drugs and chemotherapy pharmaceutical benefits (section 94 participating public hospital)

Ordering instructions for a public hospital with a pharmacy supplying all PBS medicines (section 94 participating public hospital).

Item Ordering Dispatch timeframe
PBS safety net entitlement card Call us Orders are sent within 7 business days.
PBS safety net concession card
PBS safety net public hospital prescription record form and application for a safety net card Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 2 business days.
PBS safety net (claim for payment pad)
Claim for payment or payment reconciliation form
PBS and RPBS repeat authorisation form (continuous, A5)
Hospital prescription form (computer generated, portrait) Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 28 business days.
Hospital prescription form (landscape, personalised)
Hospital prescription form (portrait, personalised)

If online ordering isn't available, fax your order to the Camerons Group on 02 9933 4444.

Public hospital without a pharmacy (non-dispensing), prescribing all PBS medicines, including highly specialised drugs, trastuzumab and chemotherapy

Ordering instructions for prescription forms and PBS safety net public hospital prescription record form.

Item Ordering Dispatch timeframe
PBS safety net public hospital prescription record form and application for a safety net card Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 2 business days.
Hospital prescription form (computer generated, portrait) Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 28 business days.
Hospital prescription form (landscape, personalised)
Hospital prescription form (portrait, personalised)

If online ordering isn't available, fax your order to the Camerons Group on 02 9933 4444.

Public hospital with a pharmacy supplying highly specialised drugs and trastuzumab only (section 94 public hospital - HSDs only)

Ordering instructions for stationery items and forms for a public hospital with a pharmacy supplying highly specialised drugs (HSDs).

Item Ordering Dispatch timeframe
PBS safety net public hospital prescription record form and application for a safety net card Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 2 business days.
PBS and RPBS repeat authorisation form (continuous, A5)
Claim for payment or payment reconciliation form
Non-PBS reform public hospitals prescribing HSDs and trastuzumab only authority prescription form Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 28 business days.

If online ordering isn't available, fax your order to the Camerons Group on 02 9933 4444.

Public hospital without a pharmacy (non-dispensing), prescribing highly specialised drugs and trastuzumab, and supplying through an agent (section 100 public hospital)

Ordering instructions for stationery items and forms for a public hospital without a pharmacy (non-dispensing).

Item Ordering Dispatch timeframe
PBS safety net public hospital prescription record form and application for a safety net card Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 2 business days.
Claim for payment or payment reconciliation form
Non-PBS reform public hospitals prescribing HSDs and trastuzumab only authority prescription form Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 28 business days.

If online ordering isn't available, fax your order to the Camerons Group on 02 9933 4444.

Private hospital with a pharmacy supplying all PBS medicines, including highly specialised drugs and chemotherapy under section 94

Ordering instructions for stationery items and forms for a private hospital with a pharmacy supplying all PBS medicines.

Item Ordering Dispatch timeframe
PBS safety net prescription record form and application for a safety net card Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 2 business days.
PBS safety net (claim for payment pad)
PBS and RPBS repeat authorisation form (continuous, A5)
Claim for payment or payment reconciliation form
Safety net reply paid envelope Call us Orders are sent within 7 business days.
PBS safety net entitlement card
PBS safety net concession card

If online ordering isn't available, fax your order to the Camerons Group on 02 9933 4444.

Public hospital participating in the Australian Government's Joint Safety Net Scheme

Ordering instructions for PBS safety net public hospital prescription record form and application for a safety net card for public hospitals.

Item Ordering Dispatch timeframe
PBS safety net public hospital prescription record form and application for a safety net card Log on to the online ordering portal for PBS stationery to complete and submit your order to the Camerons Group Orders are sent within 2 business days.

If online ordering isn't available, fax your order to the Camerons Group on 02 9933 4444.

Dentists

Ordering instructions for prescription pads for dentists.

Item Ordering Dispatch timeframe
PBS and RPBS computer generated prescription form Complete and submit Order for PBS/RPBS
Computer prescription forms
for all eligible prescribers form (PB229)
Orders are sent within 10 business days
PBS and RPBS (prescription pad personalised) Complete and submit Order for PBS/RPBS
personalised prescription books for Dental Practitioners form (PB026)
Orders are sent within 28 business days
PBS and RPBS prescription pad (non-personalised) Call us Orders are sent within 2 business days.

Nurse practitioners and midwives

Ordering instructions for prescription pads and stationery items for nurse practitioners and midwives.

Item Ordering Dispatch timeframe
PBS and RPBS computer generated prescription form Complete and submit Order for PBS/RPBS computer prescription forms for all eligible prescribers form (PB229) Orders are sent within 10 business days.
Authority prescription pad (personalised) Complete and submit Order for PBS/RPBS personalised authority prescription books for Nurse Practitioners and Midwives form (PB034) Orders are sent within 28 calendar days.
Prescription pad (personalised) Complete and submit Order for PBS/RPBS personalised prescription books for Nurse Practitioners and Midwives form (PB036)
Prescriber bag supplies order book

Complete and submit Request for prescriber bag supplies order book form (PB157)

Orders for the current 2 year period are sent within 7 days.

Orders for the next 2 year period are sent prior to commencement of that period.

Authority prescription pad (non-personalised) Call us Orders are sent within 2 business days.
Prescription pads (non-personalised)

Optometrists

Ordering instructions for prescription pads for optometrists.

Item Ordering Dispatch timeframe
PBS and RPBS computer generated prescription form Complete and submit Order for PBS/RPBS Computer prescription forms for all eligible prescribers form (PB229) Orders are sent within 10 business days
Prescription pad (personalised) Complete and submit Order for PBS/RPBS personalised prescription books for Optometrists form (PB028) Orders are sent within 28 calendar days.
Prescription pad (non-personalised) Call us Orders are sentwithin 2 business days.

PBS forms

Approved suppliers

Forms for approved pharmacists, medical practitioners or a hospital authority, or those seeking approval.

Health professional Form Form use
Pharmacists, medical practitioners and hospital authorities Online Claiming for Pharmaceutical Benefits Scheme - Application and Terms and Conditions form (PB010) Use this form for each premises and agree to the terms and conditions to register for Online Claiming for Pharmaceutical Benefits Scheme (PBS).
This form may be used by applicants approved or seeking approval as a:
  • pharmacist
  • medical practitioner, or
  • hospital authority
Approved pharmacists Applying for Approval to Supply Pharmaceutical Benefits at a Particular Premises form (PB009) Use this form if you're applying for approval to supply pharmaceutical benefits at a particular premises under section 90 of the National Health Act 1953 in any of the following circumstances:
  • expanding or contracting approved pharmacy premises
  • relocating an approved pharmacy
  • relocating an approved pharmacy (with a change of ownership), or
  • establishing a new pharmacy
Approved pharmacists Authority for Authorised Pharmacist(s) to sign claim forms on behalf of Approved Pharmacist(s) form (PB135) Use this form if you're an approved pharmacist(s) and business owner(s) of a pharmacy approved under section 90 of the National Health Act 1953.
Use this form to:
  • authorise a pharmacist(s) to sign pharmaceutical benefit claim forms and endorse pharmaceutical benefit prescriptions on behalf of the approved pharmacist(s), or
  • request removal of previously authorised pharmacist(s)
Approved pharmacists Authority for Authorised Pharmacist(s) to sign claim forms on behalf of Section 91 Permission Holder form (PB138) As a permission holder under section 91 of the National Health Act 1953, you must complete this form to authorise a pharmacist to sign pharmaceutical benefit claim forms and endorse pharmaceutical benefit prescriptions on your behalf
Approved pharmacists Applying for Approval Change of Ownership of a Pharmacy (not involving relocation) form (PB008) Use this form if you're applying for approval to change ownership of a pharmacy (not involving relocation) at a particular premise under section 90 of the National Health Act 1953
Approved pharmacists Applying for Approval to Supply Pharmaceutical Benefits at a Particular Premises form (PB009) Use this form if you're applying to relocate the pharmacy as well as change ownership
Hospital authorities Application for a hospital authority to supply pharmaceutical benefits and/or highly specialised drugs form (PB134) Use this form if you're a hospital authority requesting approval under sections 94 or 100 of the National Health Act 1953 to:
  • supply pharmaceutical benefits and highly specialised drugs in respect of a private hospital
  • supply pharmaceutical benefits and highly specialised drugs in respect of a public hospital participating in the Pharmaceutical Reforms
  • supply highly specialised drugs in respect of a public hospital not participating in the Pharmaceutical Reforms
  • to claim for the supply of highly specialised drugs in respect of a public hospital where the dispensing of those drugs is undertaken by a third party
Hospital authorities Notification of Bank Account Details for a hospital authority form (PB141) Use this form if you're a hospital authority approved under sections 94 or 100 of the National Health Act 1953 and you wish to:
  • register your bank account details for payments made through Medicare's Online Claiming for Pharmaceutical Benefits Scheme (PBS), or
  • make changes to your existing bank account details
Hospital authorities Authority for Authorised Person(s) to sign claim forms on behalf of a hospital authority form (PB142) Use this form to:
  • authorise a person(s) to sign forms on behalf of a hospital authority seeking approval under section 94 or 100 of the National Health Act 1953 to supply pharmaceutical benefits or highly specialised drugs
  • authorise a pharmacist(s) to sign pharmaceutical benefit claim forms and endorse pharmaceutical benefit prescriptions on behalf of a hospital authority
  • request removal of previously authorised pharmacist(s)

Medicine export declaration form

The Medicine export declaration form (2619) must be included when sending medicines overseas.

PBS patient refund receipt

Authorised pharmacists can issue an official Medicare patient refund receipt Pharmaceutical Benefits Scheme Receipt - S.87A, National Health Act 1953 form (PB011) for PBS items supplied.

Getting Medicare numbers

To get Medicare or Department of Veterans' Affairs card numbers for use in PBS or RPBS claims, call us.

You will need the patient's consent.

We can release a maximum of 5 numbers and expiry dates per call. For more than 5 numbers, we have a fax-back service for pharmacists. Use the Medicare number release form to get the patient's Medicare or Veterans' card numbers and expiry dates.

Use the Seemingly Valid Medicare Card form when:

  • the pharmacist has previously submitted a PBS or RPBS claim to Medicare for this patient and Medicare found that the Medicare or Repatriation details were invalid and rejected the prescription
  • the patient has presented another prescription and can't provide any alternative Medicare or Repatriation card details
  • the pharmacist is satisfied the original details provided by the patient are correct, and
  • the pharmacist has no reason to believe that the patient identified on the prescription is not entitled to receive pharmaceutical benefits

If the above criteria are satisfied, the pharmacist should use the seemingly valid Medicare card special number, and either:

  • complete and attach the form to the prescription, and retain in paper or electronic (scanned) form for a period of 2 years from date of supply for post payment audit checks, or
  • photocopy or photograph the Medicare card, use the same special number, attach the photocopy or photograph to the prescription, and retain in paper or electronic (scanned) form for a period of 2 years from date of supply for post payment audit checks

Remote Aboriginal Health Services

Use Aboriginal Health Services (AHS) pharmaceutical supplies request form (PB042) to request AHS pharmaceutical supplies for the treatment of AHS patients.

There are special arrangements for approved Remote Area Aboriginal Health Services (RAAHS) to supply PBS medicines to patients. Read more Remote Area Aboriginal Health Services.

Resources

Contact us about PBS stationery ordering

Contact us for enquiries about PBS stationery ordering for health professionals.

Related subjects

Related payments and services

Page last updated: 20 February 2018