Provider Digital Access (PRODA) provides secure access to online government services.

NEW! Use the PRODA Organisations tab located on the top right of the My linked services screen, to register or manage Child Care provider organisations only.
Verifying identity documents within Provider Digital Access (PRODA) - If you experience difficulty after hours or on weekends this could be because the issuing agencies such as Births, Deaths and Marriages or the Department of Immigration and Border Protection are performing scheduled maintenance. Please try verifying a different document or re-try at another time.

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You need to know


Provider Digital Access (PRODA) is an online authentication system providers use to securely access government online services.

Read more about PRODA


PRODA is digital and portable. You can use it from anywhere as long as you have access to the internet.

Read more about the benefits of PRODA

Services available

PRODA currently provides access to the following services:

Read more about services available through PRODA


You can only register one PRODA account in your name.

Read more about access to PRODA

Terms and Conditions

The PRODA terms and conditions outline the requirements you must comply with when you register, or access and use your PRODA account.

Read more about PRODA Terms and Conditions

What an account can't be used for

You won’t be able to use a PRODA account as a replacement authentication for a:

Read more about what a PRODA account can’t be used for



To access PRODA you must create your own account using your personal details and contact information.

Read more about Registering for PRODA


There are several requirements in order to use PRODA.

Read more about PRODA Requirements

Supported browsers

Using the latest internet browser helps maintain and improve your online security.

Read more about PRODA Supported browsers

Setting up your account profile

Provide your personal identity details, for example your name, gender and date of birth.

Read more about setting up your PRODA account profile

Change of name

If the name you used to register your account is different to your identity documents, you need to verify the change of name details using.

Read more about change of name through PRODA

Linking your services

Once your individual PRODA account has been verified, you can link to government services through PRODA.

Read more about linking your services through PRODA


How to log on

The following information outlines how to log on to PRODA

Read more about how to log on to PRODA

Managing your account profile

You can manage your PRODA account details online in the ‘My Details’ section.

Read more about Managing your PRODA account profile

Contact us

If you have a question about the services you access from your PRODA account, contact the service directly.

Read more about contact us

Page last updated: 21 January 2019